Outage in Visma
Issues in email delivery
Resolved Minor
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Outage Details
Latest Updates ( sorted recent to last )
The email invoices that bounced because of the incident have been resent. Depending on the sender's reminder settings it is possible some recipients got the reminder before the initial invoice email was resent.
A fix has been implemented and we are monitoring the results.
Fix has been applied and email deliveries are again working to Outlook servers. Once we get a complete list of failed invoice emails we will be resending them as soon as possible.
The issue has been identified to be syncing issues between our email provider and Outlook mail servers. A fix is being put into place which should allow the emails to start passing. Once we get a list of failed invoice emails we will be resending them as soon as possible.
We are currently investigating an issue in delivering emails especially to recipient's using Outlook mail servers.
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