Outage in Visma
Webshop email order confirmations not working
Resolved Minor
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Outage Details
Components affected
Visma CS - Website / WebshopLatest Updates ( sorted recent to last )
The issue is fixed! But did concern other emails than just order confirmations. For order confirmations the admin/merchant can manually send them to customers again in order menu. For other emails for example about domain info or other emails contact the support.
The issue is fixed! But did concern other emails than just order confirmations. For order confirmations the admin/merchant can manually send them to customers again in order menu. For other emails for example about domain info or other emails contact the support.
We have identified the rootcause and is now working on the fix
Order confirmation emails are still not sent out from Visma Webshop. We are using all resources available to find rootcause as soon as possible, in order to fix this issue.
We are continuing to investigate the issue.
We are currently investigating this issue.
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