Outage in Visma

ELMA issue to sync with Peppol Directory - Norwegian customer information may be outdated in Directory

Minor
December 16, 2024 - Started 5 days ago
Official incident page

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Outage Details

We have received information from ELMA about sync issues with Peppol Directory https://status.digdir.no/incidents/g0v63z73tyk9 If Peppol Directory is used to look up receiving capabilities for Norwegian company this information may not be uptodate. For example company may be missing from the directory although they have been succesfully registered. Peppol Directory is a UI tool to see receiving capabilities but it is not used as part of Peppol delivery infrastructure. The sync issue does not impact the actual delivery of invoices or other documents. Our look up tools and SML lookup works and displays uptodate information. However this may create confusion for suppliers using the registers. This problem concerns only Norwegian companies. We are monitoring the situation.
Components affected
Visma CS - .net AutoInvoice
Latest Updates ( sorted recent to last )
IDENTIFIED 5 days ago - at 12/16/2024 03:19PM

We have received information from ELMA about sync issues with Peppol Directory https://status.digdir.no/incidents/g0v63z73tyk9

INVESTIGATING 5 days ago - at 12/16/2024 03:19PM

We have received information from ELMA about sync issues with Peppol Directory https://status.digdir.no/incidents/g0v63z73tyk9

If Peppol Directory is used to look up receiving capabilities for Norwegian company this information may not be uptodate. For example company may be missing from the directory although they have been succesfully registered.

Peppol Directory is a UI tool to see receiving capabilities but it is not used as part of Peppol delivery infrastructure. The sync issue does not impact the actual delivery of invoices or other documents. Our look up tools and SML lookup works and displays uptodate information. However this may create confusion for suppliers using the registers.

This problem concerns only Norwegian companies. We are monitoring the situation.

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