Outage in Visma

Investigating an issue in Visma.net Platform

Resolved Major
March 03, 2025 - Started 3 months ago - Lasted about 1 hour
Official incident page

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Outage Details

We are currently investigating an issue in Visma.net Platform. Users are unable to see all applications in Visma Home and some functionality may be affected as well in accessible applications.
Components affected
Visma .net ODP
Latest Updates ( sorted recent to last )
RESOLVED 3 months ago - at 03/03/2025 10:15AM

This incident has been resolved.

MONITORING 3 months ago - at 03/03/2025 09:23AM

The system is up and running again, we continue to monitor this

INVESTIGATING 3 months ago - at 03/03/2025 09:16AM

We have identified the cause of the incident and are currently working on finding a solution for this.
There was a massive import of users and role assignments coming from Tripletex towards the platform that consumed all the JDBC connections towards our database.
The system didn't respond in the expected amount of time and was declared unhealthy.

INVESTIGATING 3 months ago - at 03/03/2025 08:53AM

We are continuing to investigate this issue.

INVESTIGATING 3 months ago - at 03/03/2025 08:52AM

We are continuing to investigate this issue.

INVESTIGATING 3 months ago - at 03/03/2025 08:52AM

We are currently investigating an issue in Visma.net Platform. Users are unable to see all applications in Visma Home and some functionality may be affected as well in accessible applications.

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