Outage in Visma

Investigating an issue in Smartscan

Resolved Major
June 16, 2025 - Started about 10 hours ago - Lasted 9 minutes
Official incident page

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Outage Details

We have identified the cause of the incident and are currently working on finding a solution for this. This issue impacts all PDFs sent to Smartscan for annotation.
Components affected
Visma Machine Learning Assets
Latest Updates ( sorted recent to last )
RESOLVED about 10 hours ago - at 06/16/2025 06:32AM

The issue is now resolved and the service is up and running as normal.

INVESTIGATING about 10 hours ago - at 06/16/2025 06:25AM

We have identified the cause of the incident and are currently working on finding a solution for this. This issue impacts all PDFs sent to Smartscan for annotation.

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