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Outage in Visma

Investigating an issue in Smartscan

Resolved Major
June 16, 2025 - Started 10 months ago - Lasted 9 minutes
Official incident page

Incident Report

We have identified the cause of the incident and are currently working on finding a solution for this. This issue impacts all PDFs sent to Smartscan for annotation.
Components affected
Visma Machine Learning Assets

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Latest Updates ( sorted recent to last )
RESOLVED 10 months ago - at 06/16/2025 06:32AM

The issue is now resolved and the service is up and running as normal.

INVESTIGATING 10 months ago - at 06/16/2025 06:25AM

We have identified the cause of the incident and are currently working on finding a solution for this. This issue impacts all PDFs sent to Smartscan for annotation.

The Status Page Aggregator with Early Outage Detection

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