Outage in Visma
Customer Chat Service Disruption
Resolved MinorIncident Report
We are currently experiencing an issue with the in-app chat function
Customers are unable to send messages and may receive a “cannot send, please retry” error.
Impact
• Customers cannot reach our support team via chat.
• Other Tripletex services are unaffected.
You can reach support via https://hjelp.tripletex.no/hc/no/p/kontakt_oss
Components affected
Visma TripletexTrusted by 1,000+ teams
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Latest Updates ( sorted recent to last )
RESOLVED
8 months ago - at 09/03/2025 11:12AM
This incident has been resolved.
INVESTIGATING
8 months ago - at 09/03/2025 09:42AM
It is possible to chat with support via https://hjelp.tripletex.no/hc/no/p/kontakt_oss
INVESTIGATING
8 months ago - at 09/03/2025 08:59AM
We are currently experiencing an issue with the in-app chat function
Customers are unable to send messages and may receive a “cannot send, please retry” error.
Impact
• Customers cannot reach our support team via chat.
• Other Tripletex services are unaffected.
You can reach support via https://hjelp.tripletex.no/hc/no/p/kontakt_oss
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