Outage in Visma

Customer Chat Service Disruption

Resolved Minor
September 03, 2025 - Started 6 days ago - Lasted about 2 hours
Official incident page

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Outage Details

We are currently experiencing an issue with the in-app chat function Customers are unable to send messages and may receive a “cannot send, please retry” error. Impact • Customers cannot reach our support team via chat. • Other Tripletex services are unaffected. You can reach support via https://hjelp.tripletex.no/hc/no/p/kontakt_oss
Components affected
Visma Tripletex
Latest Updates ( sorted recent to last )
RESOLVED 6 days ago - at 09/03/2025 11:12AM

This incident has been resolved.

INVESTIGATING 6 days ago - at 09/03/2025 09:42AM

It is possible to chat with support via https://hjelp.tripletex.no/hc/no/p/kontakt_oss

INVESTIGATING 6 days ago - at 09/03/2025 08:59AM

We are currently experiencing an issue with the in-app chat function
Customers are unable to send messages and may receive a “cannot send, please retry” error.

Impact
• Customers cannot reach our support team via chat.
• Other Tripletex services are unaffected.

You can reach support via https://hjelp.tripletex.no/hc/no/p/kontakt_oss

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