Outage in Visma
Issue with calculations in Payroll
Major
September 05, 2025 - Started 3 days ago
Official incident page
Official incident page
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Outage Details
We are currently investigating an issue with payroll calculations. The issue stops affected customers from running wage runs.
Latest Updates ( sorted recent to last )
IDENTIFIED
3 days ago - at 09/05/2025 09:59AM
The fix will be rolled out during the maintenance window scheduled for this evening, to reduce the impact on Payroll during working hours. The issue affects wage runs where paycodes 108040 (Absence without pay, hours deducted) and 108050 (Unauthorized absence, hours deducted) have been used since September 1st.
IDENTIFIED
3 days ago - at 09/05/2025 09:05AM
The issue has been identified and a fix is being implemented.
INVESTIGATING
3 days ago - at 09/05/2025 07:54AM
We are currently investigating an issue with payroll calculations. The issue stops affected customers from running wage runs.
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