Outage in Visma

Investigating an issue affecting Visma Online

Resolved Major
October 09, 2025 - Started 18 days ago - Lasted about 4 hours
Official incident page

Incident Report

We are currently investigating an issue affecting Visma Online. Some customers have problems with logging in to Visma Online and/or experience a slow Visma Online.
Components affected
Visma CP - Online Visma eAccounting

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Latest Updates ( sorted recent to last )
RESOLVED 18 days ago - at 10/09/2025 02:08PM

This incident has been resolved.

MONITORING 18 days ago - at 10/09/2025 12:18PM

We have got information that almost all impacted customers are recovered. We will continue monitoring.

IDENTIFIED 18 days ago - at 10/09/2025 11:04AM

We have identified the cause of the incident.
There is an Azure Front Door capacity issue in multiple regions. Customers might experience intermittent issues when accessing their services. So far customers in the Netherlands has reported this issue to us.

INVESTIGATING 18 days ago - at 10/09/2025 10:40AM

We are continuing to investigate this issue.

INVESTIGATING 18 days ago - at 10/09/2025 10:26AM

We have identified the cause of the incident.
There is an Azure Front Door capacity issue in multiple regions. Customers might experience intermittent issues when accessing their services. So far customers in the Netherlands has reported this issue to us.

INVESTIGATING 18 days ago - at 10/09/2025 09:49AM

We are currently investigating an issue affecting Visma Online. Some customers have problems with logging in to Visma Online and/or experience a slow Visma Online.

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