Outage in Visma

AutoScan delays in scanned invoices

Resolved Minor
October 13, 2025 - Started 3 days ago - Lasted about 2 hours
Official incident page

Incident Report

Smartscan is currently having a critical outage which will cause delays in delivery for scanned invoices using AutoScan. We have still received the requests to scan invoices and will process them as quickly as allowed. The Smartscan incident is here: https://status.visma.com/incidents/pn7pzm1xy5r3 We will update once their incident has been resolved and the invoices have been processed in Maventa.
Components affected
Visma CS - .net AutoInvoice
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Latest Updates ( sorted recent to last )
RESOLVED 3 days ago - at 10/13/2025 10:12AM

This incident has been resolved.

IDENTIFIED 3 days ago - at 10/13/2025 08:03AM

Smartscan is currently having a critical outage which will cause delays in delivery for scanned invoices using AutoScan. We have still received the requests to scan invoices and will process them as quickly as allowed.

The Smartscan incident is here: https://status.visma.com/incidents/pn7pzm1xy5r3

We will update once their incident has been resolved and the invoices have been processed in Maventa.

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