Outage in Visma

DocScan has delays in delivery of scaned invoices.

Resolved Minor
November 03, 2025 - Started 2 days ago - Lasted about 7 hours
Official incident page

Incident Report

Identified - There are delays in sending scanned invoices from DocScan due to the ongoing Smartscan incident. You can view the Smartscan incident here: https://status.visma.com/incidents/7q7h0jkgxs30

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Latest Updates ( sorted recent to last )
RESOLVED 1 day ago - at 11/03/2025 03:45PM

The incident has been resolved for all our customers; there are no delays in sending scanned invoices from DocScan

IDENTIFIED 1 day ago - at 11/03/2025 03:40PM

We are continuing to work on a fix for this issue.

IDENTIFIED 2 days ago - at 11/03/2025 08:49AM

We are continuing to work on a fix for this issue.

IDENTIFIED 2 days ago - at 11/03/2025 08:48AM

We are continuing to work on a fix for this issue.

IDENTIFIED 2 days ago - at 11/03/2025 08:47AM

We are continuing to work on a fix for this issue.

IDENTIFIED 2 days ago - at 11/03/2025 08:46AM

Identified - There are delays in sending scanned invoices from DocScan due to the ongoing Smartscan incident.

You can view the Smartscan incident here: https://status.visma.com/incidents/7q7h0jkgxs30

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