Outage in Visma

Cross-Profile Transaction Mix-up in Detect Identified

Resolved Major

March 04, 2026 - Started about 21 hours ago - Lasted about 4 hours
Official incident page

Incident Report

Summary AI Generated

Visma's Detect service experienced a major indexing issue where transactions from different user profiles were incorrectly mixed up with each other. This cross-profile data mixing affected transaction visibility and accuracy for users accessing the Detect functionality. The issue was resolved after 4.1 hours with a fix implementation followed by monitoring to ensure stability.

We have identified an issue with indexing related to Detect where transactions from different profiles have been mixed up. We are currently working on a solution to the problem.

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Latest Updates ( sorted recent to last )

RESOLVED about 17 hours ago - at 03/04/2026 04:28PM

This incident has been resolved.

MONITORING about 17 hours ago - at 03/04/2026 04:21PM

We are continuing to monitor for any further issues.

MONITORING about 18 hours ago - at 03/04/2026 04:14PM

A fix has been implemented and we are monitoring the results.

IDENTIFIED about 21 hours ago - at 03/04/2026 12:42PM

We are continuing to work on a fix for this issue.

IDENTIFIED about 21 hours ago - at 03/04/2026 12:29PM

We have identified an issue with indexing related to Detect where transactions from different profiles have been mixed up. We are currently working on a solution to the problem.

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