Outage in Visma
Investigating an issue with synchronization in Webfaktura (WebInvoice)
Resolved MajorIncident Report
Summary AI Generated
Visma experienced a major synchronization issue between Webfaktura (WebInvoice) and Business NXT that lasted 76.8 hours. The root cause was identified and a fix was developed and deployed. The service was fully restored and returned to normal operation after a monitoring period to ensure stability.
We have identified the root cause of the issue and are currently working on a fix. Our goal is to have the fix ready by the end of the day.
Any unforeseen issues during testing or deployment may impact this timeline. We will keep you updated on our progress.
Components affected
Visma CS - WebInvoice / Visma WebfakturaTrusted by 1,000+ teams
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Latest Updates ( sorted recent to last )
RESOLVED
about 1 month ago - at 03/20/2026 01:47PM
The issue is now resolved and the service is up and running as normal.
MONITORING
about 1 month ago - at 03/20/2026 10:00AM
The issue is resolved and synchronization between Webfaktura and Business NXT is now working as expected.
We will keep monitoring to ensure high quality.
INVESTIGATING
about 1 month ago - at 03/17/2026 09:04AM
We have identified the root cause of the issue and are currently working on a fix. Our goal is to have the fix ready by the end of the day.
Any unforeseen issues during testing or deployment may impact this timeline. We will keep you updated on our progress.
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