Outage in Visma
Investigating an issue in Business NXT related to sending of VAT reports
Resolved MajorIncident Report
Summary AI Generated
Visma Business NXT experienced a major issue where VAT reports sent to AutoReport had their response messages handled incorrectly, causing batches and vouchers to not update properly. Customers were advised to avoid sending VAT reports during the incident to prevent data inconsistencies. The issue was resolved after 5.1 hours, allowing customers to resume sending VAT reports normally.
We are currently investigating an issue in Business NXT. Some customers experience problems when sending VAT reports to AutoReport, where response messages from AutoReport are not handled correctly. Potential consequences are that batch and vouchers are not updated correctly.
Our advice is for the customers not to send VAT reports until we have fixed this, if possible.
We will be back with more information shortly.
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Latest Updates ( sorted recent to last )
RESOLVED
about 20 hours ago - at 03/26/2026 02:46PM
The issue is now resolved.
MONITORING
about 22 hours ago - at 03/26/2026 01:08PM
This issue should be solved for all customers, and it's ok for customers to send VAT reports again. We apologize for the inconvenience.
We will keep monitoring to ensure high quality.
INVESTIGATING
1 day ago - at 03/26/2026 09:41AM
We are currently investigating an issue in Business NXT. Some customers experience problems when sending VAT reports to AutoReport, where response messages from AutoReport are not handled correctly. Potential consequences are that batch and vouchers are not updated correctly.
Our advice is for the customers not to send VAT reports until we have fixed this, if possible.
We will be back with more information shortly.
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