Outage in Visma
Investigating an issue with synchronization in Webfaktura (WebInvoice)
Resolved MajorIncident Report
Summary AI Generated
Visma WebInvoice/Webfaktura experienced a major synchronization issue that lasted approximately 6 days (145.9 hours). The root cause was identified and a fix was developed and deployed. The service was restored to normal operation and monitored to ensure stability before the incident was fully resolved.
We have identified the root cause of the issue and are currently working on a fix.
Our goal is to have the fix ready by the end of the day.
Any unforeseen issues during testing or deployment may impact this timeline. We will keep you updated on our progress.
Components affected
Visma CS - WebInvoice / Visma WebfakturaTrusted by 1,000+ teams
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Latest Updates ( sorted recent to last )
RESOLVED
1 day ago - at 04/14/2026 12:53PM
The issue is now resolved and the service is up and running as normal.
MONITORING
1 day ago - at 04/14/2026 07:41AM
Webfaktura synchronization is up and running again and this issue should be solved for all customers.
We will keep monitoring to ensure high quality.
INVESTIGATING
7 days ago - at 04/08/2026 10:59AM
We have identified the root cause of the issue and are currently working on a fix.
Our goal is to have the fix ready by the end of the day.
Any unforeseen issues during testing or deployment may impact this timeline. We will keep you updated on our progress.
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