Outage in Visma
Investigating an issue in Business NXT
Resolved MajorIncident Report
Summary AI Generated
**Visma Business NXT** experienced a major incident lasting approximately 18.7 hours in which database operations failed, primarily affecting the Order Line and Product Transaction tables, with potential impact on other tables as well. The root cause was identified during the investigation, and a fix was deployed, restoring service for all customers by the evening of July 30. Full resolution was confirmed the following morning on July 31.
We are currently investigating an issue in Business NXT, where database operations fail. The errors are mainly related to the Order Line and Product Transaction tables, but might also affect other tables.
We will be back with more information shortly.
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Latest Updates ( sorted recent to last )
RESOLVED
8 days ago - at 07/31/2026 06:35AM
The issue is now resolved and the service is up and running as normal.
MONITORING
8 days ago - at 07/30/2026 04:08PM
This issue should be solved for all customers. We will keep monitoring to ensure high quality.
INVESTIGATING
8 days ago - at 07/30/2026 12:04PM
We have identified the cause of the incident and are currently working on finding a solution. We will be back with an estimated time of the fix soon.
INVESTIGATING
8 days ago - at 07/30/2026 11:52AM
We are currently investigating an issue in Business NXT, where database operations fail. The errors are mainly related to the Order Line and Product Transaction tables, but might also affect other tables.
We will be back with more information shortly.
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