Outage in VISUA

High failure rate in API request

Resolved Major

December 16, 2024 - Started about 1 year ago
Official incident page

Incident Report

We are investigating an issue with high 5xx errors from the API

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Latest Updates ( sorted recent to last )

RESOLVED about 1 year ago - at 12/16/2024 06:20PM

The problem has been identified as a major network connectivity failure. It has been resolved and now all system are operational.

INVESTIGATING about 1 year ago - at 12/16/2024 06:00PM

We are continuing to investigate this issue.

INVESTIGATING about 1 year ago - at 12/16/2024 05:59PM

We are investigating an issue with high 5xx errors from the API

Latest VISUA outages

Elevated API Errors - over 5 years ago

Video and Image On-Demand responses are incomplete - almost 6 years ago

High-rate of API errors - about 6 years ago

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