Outage in VISUA

Video and Image On-Demand responses are incomplete

Resolved Major

March 20, 2020 - Started almost 6 years ago
Official incident page

Incident Report

JSON responses from on-demand image and video are missing id and name field. The team is working to isolate and resolve the issue.

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Latest Updates ( sorted recent to last )

RESOLVED almost 6 years ago - at 03/20/2020 09:32AM

This incident has been resolved.

INVESTIGATING almost 6 years ago - at 03/20/2020 07:58AM

JSON responses from on-demand image and video are missing id and name field. The team is working to isolate and resolve the issue.

Latest VISUA outages

High failure rate in API request - about 1 year ago

Elevated API Errors - over 5 years ago

High-rate of API errors - about 6 years ago

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