Outage in Vita Mojo

Order and Pay At Table Unexpected Behaviour

Resolved Minor

September 17, 2025 - Started 5 months ago - Lasted 22 minutes
Official incident page

Incident Report

We are aware that the 'order now' button on some clients 'order and pay at table' ordering page is not displaying as expected and instead displaying a loading symbol. Tapping the button still loads the menu and customers can still order. We are investigating the cause and looking to rectify ASAP

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Latest Updates ( sorted recent to last )

RESOLVED 5 months ago - at 09/17/2025 12:26PM

This issue has been resolved, and the incident is now closed. Thank you for your patience while we worked on this.

If you continue to experience any issues or need further assistance, please contact us at support@vmos.io

IDENTIFIED 5 months ago - at 09/17/2025 12:17PM

We’ve identified the issue, and our engineering team is working on a fix. We will provide the next update as soon as possible

INVESTIGATING 5 months ago - at 09/17/2025 12:03PM

We are aware that the 'order now' button on some clients 'order and pay at table' ordering page is not displaying as expected and instead displaying a loading symbol.

Tapping the button still loads the menu and customers can still order.

We are investigating the cause and looking to rectify ASAP

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