Issue with some orders failing to integrate with third-party POS and KDS screens

All mappings have now been updated, and clients should see orders successfully flowing and integrating as expected. This incident is now closed. Thank you for your patience while we resolved the issue.

If you still experience any issues or require further support, please contact us at support@vmos.io.

We have applied the fixes to the impacted POS and KDS integrations. The incident is now in active monitoring. Please contact support "support@vmos.io", if you experience any further issues.

Updates continue to be applied based on priority for trading hours. We will provide another update within the next 15 minutes or less.

Our engineering team has nearly completed the fixes to the mapping based on the trading hours priority. Clients will see orders successfully integrated as the fixes are applied. We will provide another update within the next 15 minutes or less.

Our engineering team continues to apply fixes to the mapping based on trading hours priority. Clients will see orders successfully integrated as this is updated. We will provide another update within the next 15 minutes or less.

We are still actively working on resolving the mapping issue between Vita Mojo and third-party POS and KDS systems. Our engineering team continues to apply fixes to the mapping based on trading hours priority. We will provide another update within the next 15 minutes or less.

We are still actively working on resolving the mapping issue between Vita Mojo and third-party POS and KDS systems. Our engineering team continues to apply fixes to the mapping. We will provide another update within the next 15 minutes or less.

We are still actively working on resolving the mapping issue between Vita Mojo and third-party POS and KDS systems. Our engineering team continues to investigate and apply fixes, and we will provide another update within the next 15 minutes or less.

We are continuing to resolve the mapping issue between Vita Mojo and third-party POS and KDS systems. This is in active resolution, and clients will begin to see successful orders passing through to their POS and KDS systems. Next update in 15 minutes or less.

We are now resolving the issue related to mapping between Vita Mojo and third-party POS and KDS systems. This is being actively updated, and clients will begin to see orders integrating as expected. Next update in 15 min or less

We are aware of an issue affecting some integrations to fail to integrate with third-party POS and KDS screens. This is under active investigation by our Engineering teams. Next update in 15 minutes or less.