Outage in VitalSource
Investigating issues impacting login
Resolved MajorIncident Report
We are investigating an issue impacting Bookshelf, Acrobatiq and Store login.
Components affected
VitalSource Bookshelf Online VitalSource Store, Sampling and Ecommerce Platform VitalSource Bridge VitalSource AcrobatiqTrusted by 1,000+ teams
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Latest Updates ( sorted recent to last )
RESOLVED
over 2 years ago - at 10/30/2023 08:40PM
This incident has been resolved.
MONITORING
over 2 years ago - at 10/30/2023 08:36PM
We are continuing to monitor for any further issues.
MONITORING
over 2 years ago - at 10/30/2023 08:36PM
Our systems are recovering but we are waiting on Cloudflare to declare that the incident is over.
IDENTIFIED
over 2 years ago - at 10/30/2023 08:21PM
We have identified the issue impacting login. It is due to a widespread Cloudflare availability issue impacting Cloudflare Pages and Cloudflare KV. More information can be found here: https://www.cloudflarestatus.com/
INVESTIGATING
over 2 years ago - at 10/30/2023 08:06PM
We are investigating an issue impacting Bookshelf, Acrobatiq and Store login.
Latest VitalSource outages
store and ecommmerce platform is having issues - about 1 month ago
Third-Party Integration Disruption – MBS - about 2 months ago
Service Disruption - 3 months ago
Cloudflare Service Disruption Impacting VitalSource Services - 5 months ago
Service Disruption - 6 months ago
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