Is VitalSource down? Check the current status
VitalSource is operational
Updated a few minutes ago
VitalSource is operational
Updated a few minutes ago
Join companies like Adobe, Coursera, and Glassdoor that use IsDown to monitor their vendors.
IsDown pulls data from VitalSource's status page every few minutes and collects user-reported issues. Refresh the page to see if there are any updates.
This chart displays the number of user-reported issues over the past 24 hours, grouped into 20-minute intervals. It's normal to see occasional reports, which may be due to individual user issues rather than a broader problem. We only consider an issue widespread if there are multiple reports within a short timeframe.
Roxanne
5 days agoVitalsource is stuck loading the pages. Even after downloading the app, the book won't download past 50%
Alyssa
24 days agoFor the past couple of days Vitalsource has wither not been loading, or crashing
Brianna
27 days agoit's stuck loading and i cant open any of my books
AM
about 1 month agoApp closing out, not working!
Lamia
about 1 month agoThe app will not open and consistently shuts down
Martin
about 1 month agoSite taking forever to load
Elsie
about 1 month agoEverytime I select an ebook to open I'm signed out and asked to sign back in. Its a constant loop
Soravit
2 months agoI cannot sign in, the website keeps loading forever.
Lively
2 months ago"an unknown error has occurred" screen won't go away. says it's on their end
Stephanie
2 months agoBookshelf Online Textbooks will not load past the title page and index pages.
David
3 months agoWhen purchasing the eBooks, a red screen pops up with a list of titles that Vital Source says is no longer available in my region USA. None of the books listed were the ones I was trying to purchase. I remove the items from the cart and the red screen goes away but I add to the cart and checkout,...
YK
3 months ago503 error trying to open pearson mylab to complete assignments
Kaitlynn
3 months agoI am trying to open my course textbook to complete an assignment through Pearson and it keeps giving me an error code that says 503 service temporarily available.
LJ
3 months agoIt will read aloud when you press the play button or click "Read aloud from here" in the menu, after selecting text. Tried on Safari and Chrome.
Katya
3 months agoCannot access the website or sign in
Wendy
3 months agoI can't login in or request my password.
Summer
3 months agoThe textbook is not opening, giving an error message that it will not load and that the problem is on their end.
Andrew
3 months agoWon't load anything - just error message
natalia
3 months agothe website is not launching my ebook
Paul
3 months agoCant get onto Vital Source
Jaz
4 months agoI am having an issue with the Vitalsource reader not loading
Andrew
5 months agoConstant loading on all devices
Hans
5 months agoExtreme buffering and glitching out. Every other tab and website is functional
Alyssa
6 months agoCan not log in and password emails will not send
I
6 months agoCan't highlight or bookmark things. Highlighter + previous highlights are gone, workbook doesn't load.
AP
6 months ago"Something went wrong" loading page. Won't allow me to enter.
Lucas
6 months agoCant login, website is functional, but the login page is not
Kwong
6 months agoPurchased book cannot be loaded
M
6 months agoWeb page won’t load - WiFi is good
Jessica
7 months agoI can't view any of my books
Courtney
7 months agoThe Bookshelf is not loading.
Vink
7 months agoCannot get to the bookshelf
Monica
8 months agoWill not connect, may be wifi but other pages load fine
Alex
8 months agoLibrary not loading... books missing
Jonathan
9 months agoWebpage only displays "An unknown error occurred." and wont load textbooks
Angela
10 months agoI am not able to access my textbooks for school. Everytime I try to open it, it just keeps saying "something went wrong, please try again later."
Chloe
11 months agoWebsite loads to an error page that says "something went wrong. Try again later."
Annika
11 months agoGetting the "something went wrong, please try again later" error, still pops up even after closing and reopening.
McKayla
about 1 year agoVitalSource is not loading.
IsDown has tracked 89 incidents since started monitoring VitalSource status in April 2021.
3 months ago · lasted 42 minutes
We are investigating an issue impacting Bookshelf Online More details
3 months ago · lasted 33 minutes
We are currently investigating an issue impacting multiple applications. More details
4 months ago · lasted about 1 hour
We are currently investigating an issue impacting Bookshelf Online and our Store. More details
We've tracked and collected 89 incidents since started monitoring VitalSource status
Monitoring 11 VitalSource services and regions
3 incidents in 2025
Number of Incidents
0 issues
Last incident
93 days ago
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Why teams choose IsDown:
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Get instant alerts when your cloud vendors experience downtime. Create an internal status page to keep your team in the loop and minimize the impact of service disruptions.
VitalSource isn't down. You can check VitalSource status and incident details on the top of the page. IsDown continuously monitors VitalSource official status page every few minutes. In the last 24 hours, there were 0 outages reported.
VitalSource is currently operational. You can check VitalSource status and incident details on the top of the page. The status is updated in almost real-time, and you can see the latest outages and issues affecting customers.
No, there is no ongoing official outage. Check on the top of the page if there are any reported problems by other users.
Currently there's no report of VitalSource being slow. Check on the top of the page if there are any reported problems by other users.
IsDown monitors the VitalSource official status page every few minutes. We also get reports from users like you. If there are enough reports about an outage, we'll show it on the top of the page.
VitalSource last outage was on January 17, 2025 with the title "Service Disruption Impacting Bookshelf Online"
Because IsDown is a status page aggregator, which means that we aggregate the status of multiple cloud services. You can monitor VitalSource and all the services that impact your business. Get a dashboard with the health of all services and status updates. Set up notifications via Slack, Datadog, PagerDuty, and more, when a service you monitor has issues or when maintenances are scheduled.
IsDown and DownDetector help users determine if a service is having problems. The big difference is that IsDown is a status page aggregator. IsDown monitors a service's official status page to give our customers a more reliable source of information. The integration allows us to provide more details about the outage, like incident title, description, updates, and the parts of the affected service. Additionally, users can create internal status pages and set up notifications for all their third-party services.
IsDown offers an easy way to monitor VitalSource with maximum flexibility
IsDown monitors VitalSource for major outages. A major outage is when VitalSource experiences a critical issue that severely affects one or more services/regions. When VitalSource marks an incident as a major outage, IsDown updates its internal status, the customer status page and dashboard. Depending on the customer settings, IsDown will also send notifications.
IsDown monitors VitalSource status page for minor outages. A minor outage is when VitalSource experiences a small issue affecting a small percentage of its customer's applications. An example is the performance degradation of an application. When a minor outage occurs, IsDown updates its internal status and shares that information on the customer status page. Depending on the customer settings, IsDown will also send notifications.
IsDown collects all information from the outages published in VitalSource status page to provide the most accurate information. If available, we gather the title, description, time of the outage, status, and outage updates. Another important piece of information is the affected services/regions which we use to filter the notifications that impact your business.
VitalSource publishes scheduled maintenance events on their status page. IsDown collects all the information for each event and creates a feed that people can follow to ensure they are not surprised by unexpected downtime or problems. We also send the feed in our weekly report, alerting the next maintenances that will take place.
IsDown monitors VitalSource and all their 11 components that can be affected by an outage. IsDown allows you to filter the notifications and status page alerts based on the components you care about. For example, you can choose which components or regions affect your business and filter out all other outages. This way you avoid alert fatigue in your team.
VitalSource and other vendors don’t always report outages on time. Our crowdsourced status platform helps you stay ahead of outages. Users report issues and outages, sharing details on what problems they are facing. We use that info to provide early signs of outages. This way, even without an official update, you can stay ahead of possible problems.
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