VitalSource Status. Is VitalSource Down?

Check if VitalSource is down, recent outages, user-reported issues, and outages map.

Is VitalSource down right now? What's the current status?

VitalSource is working normally

Having problems with VitalSource?

 

VitalSource service health. Issues reported in the last 24 hours

Working Normally
Possible Incident
Confirmed Outage

This chart displays the number of user-reported issues over the past 24 hours, grouped into 20-minute intervals. It's normal to see occasional reports, which may be due to individual user issues rather than a broader problem. We only consider an issue widespread if there are multiple reports within a short timeframe. Sign up for free to see more VitalSource status data.

VitalSource Outage Map

View VitalSource Outage Reports Map

Recent VitalSource Outages and Downtime History

IsDown has tracked 98 incidents since started monitoring VitalSource status in April 2021. We collect data from 4522+ services, and normalize the data to give you a clear picture of the impact of the outage.

Date Status Incident Duration
Sep 24, 2025
12:15 AM CEST
 Major Service Disruption Impacting Explore about 2 hours
Sep 04, 2025
06:41 PM CEST
 Never Acknowledged Possible Outage Indicated by User Reports 38 minutes
Sep 04, 2025
01:45 PM CEST
 Major Service Disruption Impacting Bookshelf Online about 2 hours
Aug 25, 2025
04:45 PM CEST
 Minor We are experiencing degraded performance across our systems about 7 hours
Aug 18, 2025
10:12 PM CEST
 Major Slowness and intermitent issues in our ecosystem about 1 hour
Jul 18, 2025
05:19 PM CEST
 Major Issues accross our Ecosystem about 1 hour
Jul 12, 2025
10:30 PM CEST
 Major Launch is offline - we are investigating about 1 hour
Jun 12, 2025
10:12 PM CEST
 Minor VitalSource Analyze Down about 3 hours
Jun 12, 2025
08:03 PM CEST
 Major Service Disruption Impacting Bookshelf Online about 1 hour
May 19, 2025
10:10 PM CEST
 Major Inability to access Bookshelf Explore 22 minutes
Sign up to check more outage history
Be the First to Know When Vendors Go Down

One place to monitor all your cloud vendors. Get instant alerts when an outage is detected.

Start Monitoring Your Vendors 14-day free trial · No credit card required

VitalSource problems reported by users

  • Textbook is not loading. I've restarted the browser and cleared the cache

  • Every time I go to the site it says "403 Error". I tried using links, doesn't work. When I thought it was working well again, It did the same thing when I tried to verify my email through their email sent to me.

  • Haven't been able to access my textbook on Vitalsource. this issue started yesterday

  • Site won't load, keep getting a 500 internal server error.

  • it will not load my textbook

  • ebook was glitching and now the websie wont load

  • The bookshelf page will not load, on wifi is loads a blank screen

  • the app doesn't work and online on my laptop doesn't work

  • The online page does not load

  • https://bookshelf.vitalsource.com is down

  • Not loading into textbooks, "an unknown error has occurred"

  • Can’t get the website to load

  • my textbook will not load

  • The website cannot be accessed

  • This service can't be reached. Please try again later!

  • Trying to access my book and it won't look and keeps giving error messages

  • It will not load and says there is an error

  • Textbook wont load to the next or previous pages.

  • The bookshelf feature is not working

  • Server is down can’t access my books

  • I cannot access my purchased books; the website gives an error message stating the HTML is not available.

  • I am unable to access my textbooks.

  • Bookshelf is currently not loading

  • I can open my Biology book. I have exams due!!! Please get this fixed!

  • Every time I open my textbook it says URI too long which has not been an issue in the last 3 days

  • No access to the website, appears the whole site is down and won't load

  • Can't access anything on Bookshelf

  • Unable to access the ebook for an online course. 414 error and Bad Gateway Error code 502

  • I tried to open the book to help me do an assignment from webcourses and for some reason it did not work (said link expired). After a while I tried again and it said that I was blocked.

  • Not able to access textbook or other books

  • bookshelf barbri not working

  • Vital source’s IP address cannot be found. Personal WiFi is clear.

  • Vitalsource is stuck loading the pages. Even after downloading the app, the book won't download past 50%

  • For the past couple of days Vitalsource has wither not been loading, or crashing

  • it's stuck loading and i cant open any of my books

  • App closing out, not working!

  • The app will not open and consistently shuts down

  • Site taking forever to load

  • Everytime I select an ebook to open I'm signed out and asked to sign back in. Its a constant loop

  • I cannot sign in, the website keeps loading forever.

  • "an unknown error has occurred" screen won't go away. says it's on their end

  • Bookshelf Online

    Textbooks will not load past the title page and index pages.

  • When purchasing the eBooks, a red screen pops up with a list of titles that Vital Source says is no longer available in my region USA. None of the books listed were the ones I was trying to purchase. I remove the items from the cart and the red screen goes away but I add to the cart and checkout,...

  • 503 error trying to open pearson mylab to complete assignments

  • I am trying to open my course textbook to complete an assignment through Pearson and it keeps giving me an error code that says 503 service temporarily available.

  • It will read aloud when you press the play button or click "Read aloud from here" in the menu, after selecting text. Tried on Safari and Chrome.

  • Cannot access the website or sign in

  • I can't login in or request my password.

  • The textbook is not opening, giving an error message that it will not load and that the problem is on their end.

  • Won't load anything - just error message

  • the website is not launching my ebook

  • Cant get onto Vital Source

  • I am having an issue with the Vitalsource reader not loading

  • Constant loading on all devices

  • Extreme buffering and glitching out. Every other tab and website is functional

  • Can not log in and password emails will not send

  • Can't highlight or bookmark things. Highlighter + previous highlights are gone, workbook doesn't load.

  • "Something went wrong" loading page. Won't allow me to enter.

  • Cant login, website is functional, but the login page is not

  • Purchased book cannot be loaded

VitalSource Related Services & Alternatives

Services commonly monitored together with VitalSource and alternatives

Salesforce

Salesforce

MINOR
0 incidents in the last 30 days
commercetools

commercetools

OK
0 incidents in the last 30 days
Zuora

Zuora

OK
0 incidents in the last 30 days
Contentful

Contentful

OK
0 incidents in the last 30 days
Tealium

Tealium

OK
0 incidents in the last 30 days
Smarty

Smarty

OK
0 incidents in the last 30 days
Zeplin

Zeplin

OK
0 incidents in the last 30 days
Bridge

Bridge

OK
0 incidents in the last 30 days
GoCardless

GoCardless

OK
0 incidents in the last 30 days
Libsyn

Libsyn

OK
0 incidents in the last 30 days
Okta

Okta

MINOR
0 incidents in the last 30 days
PayPal

PayPal

OK
0 incidents in the last 30 days
Puzzel

Puzzel

OK
0 incidents in the last 30 days
ShipStation

ShipStation

OK
0 incidents in the last 30 days
Jira Software

Jira Software

OK
0 incidents in the last 30 days
IsDown Chrome Extension - It's Free

Quickly access the status of VitalSource and 4,522+ services

Install Extension

Digital learning platform offering e-textbooks and educational resources, with features including API integration, content management, LMS integrations, analytics, and an e-commerce platform for educational content.

Monitoring VitalSource since April 2021

Tracking 11 VitalSource services and regions

13 incidents in 2025

VitalSource outages in the last 28 days

September 2025
Sun
Mon
Tue
Wed
Thu
Fri
Sat
7
8
9
10
11
12
Sep 12, 2025
No Outages
13
Sep 13, 2025
No Outages
14
Sep 14, 2025
No Outages
15
Sep 15, 2025
No Outages
16
Sep 16, 2025
No Outages
17
Sep 17, 2025
No Outages
18
Sep 18, 2025
No Outages
19
Sep 19, 2025
No Outages
20
Sep 20, 2025
No Outages
21
Sep 21, 2025
No Outages
22
Sep 22, 2025
No Outages
23
Sep 23, 2025
No Outages
24
Sep 24, 2025
1 outage
25
Sep 25, 2025
No Outages
26
Sep 26, 2025
No Outages
27
Sep 27, 2025
No Outages
28
Sep 28, 2025
No Outages
29
Sep 29, 2025
No Outages
30
Sep 30, 2025
No Outages
1
Oct 01, 2025
No Outages
2
Oct 02, 2025
No Outages
3
Oct 03, 2025
No Outages
4
Oct 04, 2025
No Outages
5
Oct 05, 2025
No Outages
6
Oct 06, 2025
No Outages
7
Oct 07, 2025
No Outages
8
Oct 08, 2025
No Outages
9
Oct 09, 2025
No Outages
10
11

Number of Incidents

1 issues

Last incident

15 days ago

Be the first to know when VitalSource goes down

Monitor All your Vendors in One Place

4522+ third-party services available to monitor

Know Before They Know

Alerts 30+ minutes before official updates

Stop the Ticket Flood

Cut "is it down?" tickets by 80%

Start Free 14-Day Trial
14-day free trial • No credit card required
IsDown aggregates various status pages from services into a very clear dashboard. Worth every penny.

Frequently Asked Questions

Is VitalSource down today?

VitalSource isn't down. You can check VitalSource status and incident details on the top of the page. IsDown continuously monitors VitalSource official status page every few minutes. In the last 24 hours, there were 0 outages reported.

What is the current VitalSource status?

VitalSource is currently operational. You can check VitalSource status and incident details on the top of the page. The status is updated in almost real-time, and you can see the latest outages and issues affecting customers.

Is there a VitalSource outage now?

No, there is no ongoing official outage. Check on the top of the page if there are any reported problems by other users.

Is VitalSource down today or just slow?

Currently there's no report of VitalSource being slow. Check on the top of the page if there are any reported problems by other users.

How are VitalSource outages detected?

IsDown monitors the VitalSource official status page every few minutes. We also get reports from users like you. If there are enough reports about an outage, we'll show it on the top of the page.

Is VitalSource having an outage right now?

VitalSource last outage was on September 24, 2025 with the title "Service Disruption Impacting Explore"

VitalSource down for everyone or just me?

How to check if VitalSource is down?

Why use IsDown to monitor VitalSource instead of the official status page?

Because IsDown is a status page aggregator, which means that we aggregate the status of multiple cloud services. You can monitor VitalSource and all the services that impact your business. Get a dashboard with the health of all services and status updates. Set up notifications via Slack, Datadog, PagerDuty, and more, when a service you monitor has issues or when maintenances are scheduled.

How IsDown compares to DownDetector when monitoring VitalSource?

IsDown and DownDetector help users determine if VitalSource is having problems. The big difference is that IsDown is a status page aggregator. IsDown monitors a service's official status page to give our customers a more reliable source of information instead of just relying on reports from users. The integration allows us to provide more details about VitalSource's Outages, like incident title, description, updates, and the parts of the affected service. Additionally, users can create internal status pages and set up notifications for all their third-party services.

Want to be informed about VitalSource status changes?

IsDown offers an easy way to monitor VitalSource with maximum flexibility

Major Outages Notifications

IsDown monitors VitalSource for major outages. A major outage is when VitalSource experiences a critical issue that severely affects one or more services/regions. When VitalSource marks an incident as a major outage, IsDown updates its internal status, the customer status page and dashboard. Depending on the customer settings, IsDown will also send notifications.

Minor Outages Notifications

IsDown monitors VitalSource status page for minor outages. A minor outage is when VitalSource experiences a small issue affecting a small percentage of its customer's applications. An example is the performance degradation of an application. When a minor outage occurs, IsDown updates its internal status and shares that information on the customer status page. Depending on the customer settings, IsDown will also send notifications.

Outage Details

IsDown collects all information from the outages published in VitalSource status page to provide the most accurate information. If available, we gather the title, description, time of the outage, status, and outage updates. Another important piece of information is the affected services/regions which we use to filter the notifications that impact your business.

Maintenance Feed

VitalSource publishes scheduled maintenance events on their status page. IsDown collects all the information for each event and creates a feed that people can follow to ensure they are not surprised by unexpected downtime or problems. We also send the feed in our weekly report, alerting the next maintenances that will take place.

Component Filtering

IsDown monitors VitalSource and all their 11 components that can be affected by an outage. IsDown allows you to filter the notifications and status page alerts based on the components you care about. For example, you can choose which components or regions affect your business and filter out all other outages. This way you avoid alert fatigue in your team.

Early Outage Detection

VitalSource and other vendors don't always report outages on time. Our crowdsourced status platform helps you stay ahead of outages. Users report issues and outages, sharing details on what problems they are facing. We use that info to provide early signs of outages. This way, even without an official update, you can stay ahead of possible problems.

We play well with others

Get VitalSource outage notifications where you need them the most

The data and notifications you need, in the tools you already use.

Slack logo
Slack Datadog logo
Datadog PagerDuty logo
PagerDuty Opsgenie logo
Opsgenie Zendesk logo
Zendesk FreshService logo
FreshService Rootly logo
Rootly FireHydrant logo
FireHydrant Incident.io logo
Incident.io BetterStack logo
BetterStack StatusHub logo
StatusHub Google Chat logo
Google Chat Microsoft Teams logo
Microsoft Teams SquaredUp logo
SquaredUp Squadcast logo
Squadcast Crisp logo
Crisp
Zapier logo
Zapier
Discord logo
Discord
Email logo
Email
Webhooks

Webhooks
API

API

Latest Articles from our Blog

StatusGator Alternative in 2025: Why IT Managers Pick IsDown

StatusGator Alternative in 2025: Why IT Managers Pick IsDown

Learn why IT managers are looking into IsDown as a Statusgator alternative
Top 10 Reasons Why You Need a Status Page Aggregator

Top 10 Reasons Why You Need a Status Page Aggregator

Discover why a status page aggregator is essential for monitoring multiple vendors. Learn how to centralize alerts and improve incident response.
Is Github Reliable? Outage Trends, Stats & Comparisons

Is Github Reliable? Outage Trends, Stats & Comparisons

Is GitHub reliable for critical workflows? Explore outage trends, uptime data, and how it compares to GitLab and Bitbucket in real-world performance.
See all the blog articles

Never again lose time looking in the wrong place

Start Monitoring in 5 minutes

14-day free trial · No credit card required · No code required