Check if VitalSource is down, official outages, user-reported issues, and outages map.
VitalSource is working normally
Check the number of user-reported issues over the past 24 hours, grouped into 20-minute intervals. It's normal to see occasional reports, which may be due to individual user issues rather than a broader problem. We only consider an issue widespread if there are multiple reports within a short timeframe.
 
    IsDown has tracked 98 incidents since started monitoring VitalSource status in April 2021. We collect data from 4522+ services, and normalize the data to give you a clear picture of the impact of the outage. It will show official VitalSource outages and also issues that we're started by a spike in crowdsource reports.
| Date | Incident | Duration | 
|---|---|---|
| Sep 23, 2025 06:15 PM EDT | 
                                              
                                                Major
                                              
                                             We are currently investigating this issue.
                                             | about 2 hours | 
| Sep 04, 2025 12:41 PM EDT | 
                                              
                                                Not Confirmed by VitalSource
                                              
                                             
                                              Possible Outage Indicated by User Reports
                                             | 38 minutes | 
| Sep 04, 2025 07:45 AM EDT | 
                                              
                                                Major
                                              
                                             We are investigating an issue impacting Bookshelf Online.
                                             | about 2 hours | 
| Aug 25, 2025 10:45 AM EDT | 
                                              
                                                Minor
                                              
                                             We are currently investigating this issue.
                                             | about 7 hours | 
| Aug 18, 2025 04:12 PM EDT | 
                                              
                                                Major
                                              
                                             We are currently investigating this issue.
                                             | about 1 hour | 
| Jul 18, 2025 11:19 AM EDT | 
                                              
                                                Major
                                              
                                             We are investigating this issue, early indicators are that this is related to broad Google Cloud ...
                                             | about 1 hour | 
| Jul 12, 2025 04:30 PM EDT | 
                                              
                                                Major
                                              
                                             We are currently investigating this issue.
                                             | about 1 hour | 
| Jun 12, 2025 04:12 PM EDT | 
                                              
                                                Minor
                                              
                                             The VitalSource Analyze applications are unavailable due to ongoing major disruptions from our up...
                                             | about 3 hours | 
| Jun 12, 2025 02:03 PM EDT | 
                                              
                                                Major
                                              
                                             We are currently investigating an issue impacting multiple systems.
                                             | about 1 hour | 
| May 19, 2025 04:10 PM EDT | 
                                              
                                                Major
                                              
                                             We are investigating an issue impacting Bookshelf Explore.
                                             | 22 minutes | 
 
    See what users are saying about VitalSource issues that impacted them and how they are affected by the outage. You can see if other users are experiencing the same issues and if there are any workarounds or solutions.
vitalsource not loading up;fails to load fully and have been trying for hours..
Jennifer - Books are not loading. I have a blank screen..
Textbook is not loading. I've restarted the browser and cleared the cache.
Aninwa - Every time I go to the site it says "403 Error". I tried using links, doesn't work. When I thought it was working well again, It did the same thing when I tried to verify my email through their email sent to me..
Sarah - Haven't been able to access my textbook on Vitalsource. this issue started yesterday.
Jessie - Site won't load, keep getting a 500 internal server error..
leeann - it will not load my textbook.
Carmmen - ebook was glitching and now the websie wont load.
Emma - The bookshelf page will not load, on wifi is loads a blank screen.
Sierra - the app doesn't work and online on my laptop doesn't work.
Evan - The online page does not load.
Javier - https://bookshelf.vitalsource.com is down .
Dan - Not loading into textbooks, "an unknown error has occurred".
Janie - Can’t get the website to load.
hailey - my textbook will not load.
Sean - The website cannot be accessed.
Lisa - This service can't be reached. Please try again later!.
Imogen - Trying to access my book and it won't look and keeps giving error messages.
Allison - It will not load and says there is an error.
Andrew - Textbook wont load to the next or previous pages. .
Emma - The bookshelf feature is not working.
Dilraj - Server is down can’t access my books.
Natasha - I cannot access my purchased books; the website gives an error message stating the HTML is not available..
Danna - I am unable to access my textbooks. .
Faith - Bookshelf is currently not loading .
Nannette - I can open my Biology book. I have exams due!!! Please get this fixed!.
Natalie - Every time I open my textbook it says URI too long which has not been an issue in the last 3 days.
Sarah - No access to the website, appears the whole site is down and won't load.
Gsmith - Can't access anything on Bookshelf.
Kate - Unable to access the ebook for an online course. 414 error and Bad Gateway Error code 502.
Users are monitoring tens of services with IsDown. Here are some that are monitored together with VitalSource. With IsDown you can get a bird's eye view of all your dependencies and how they are performing.
Digital learning platform offering e-textbooks and educational resources, with features including API integration, content management, LMS integrations, analytics, and an e-commerce platform for educational content.
Monitoring VitalSource since April 2021
Tracking 11 VitalSource services and regions
13 incidents in 2025
IsDown is a status page aggregator that monitors if VitalSource and all your dependencies are experiencing issues. We combine the status of all the services you dependent and provide a clear view of all your vendors health in one place. We not only monitor official information but also crowdsourced reports. That means that even when VitalSource, per example, doesn't report an outage, you will still be notified if other users are experiencing issues.
Every few minutes we go to the status page of VitalSource (and 4,522+ other services) and check if they are experiencing issues. We collect the status and outage information of VitalSource's 11 components. Also, we not only monitor official sources but also user reports. Sometimes or a lot of times vendors take some time to report an incident, so by monitoring user reports we're able to alert you early.
Not only you will get notified, but IsDown offers notification filters, so you can choose which issues you want to be notified about. This way you avoid getting all the incidents from VitalSource and other services.
 
            IsDown checks VitalSource official status page for major/minor outages or downtimes. A major outage is when VitalSource experiences a critical issue that severely affects one or more services/regions. A minor incident is when VitalSource experiences a small issue affecting a small percentage of its customer's applications. An example is the performance degradation of an application. The moment we detect a VitalSource outage, we send you an alert and update your dashboard and status page.
VitalSource and other vendors don't always report outages on time. IsDown collects user reports to provide early detection of outages. This way, even without an official status update, you can stay ahead of possible problems.
IsDown collects all information from the outages published in VitalSource status page to provide the context of the outage. If available, we gather the title, description, time of the outage, status, and outage updates. Another important piece of information is the affected services/regions which we use to filter the notifications that impact your business.
VitalSource publishes scheduled maintenance events on their status page. IsDown collects all the information for each event and creates a feed that people can follow to ensure they are not surprised by unexpected downtime or problems. We also send the feed in our weekly report, alerting the next maintenances that will take place.
IsDown monitors VitalSource and all their 11 components that can be affected by an outage. IsDown allows you to filter the notifications and status page alerts based on the components you care about. For example, you can choose which components or regions affect your business and filter out all other outages. This way you avoid alert fatigue in your team.
Our tool was build to be the best way to monitor all your external dependencies in one place. IsDown not only will help you monitor VitalSource but also 4,522 other services. Your team and customers will have a clear view of all your dependencies and their status, making it easier to identify and resolve issues.
Add all your dependencies to your dashboard. IsDown will monitor them in real-time and send you alerts when there is an issue. You can also create a status page for a bird-eye view and share it with your team.
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                        Not only you will get notified, but IsDown offers notification filters, so you can choose which issues you want to be notified about. This way you avoid getting all the incidents from VitalSource and other services.
Start Monitoring for Free 
                        IsDown integrates with 20+ tools. Connect the status of VitalSource and 4,522 other vendors to your tools to receive vendor outage alerts exactly where your team needs them.
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                        Create a status page that can easily be access by your team and customers. You can make it public or private, and customize it to your needs. This will be your first line of communication when there's the question 'Is VitalSource down?'
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                        While Downdetector relies on user-submitted reports to detect VitalSource outages, IsDown monitors VitalSource's status page for verified, detailed incident information. Here's why official monitoring provides better reliability for your business:
| Features |   | Downdetector | 
|---|---|---|
| Official VitalSource status page monitoring with real-time incident details. | ||
| Monitor 4,522+ services including VitalSource in a single dashboard. | ||
| Instant VitalSource outage alerts sent to Slack, Teams, PagerDuty, and more. | ||
| Combined monitoring of VitalSource official status and user-reported issues. | ||
| Maintenance feed for VitalSource | ||
| Granular alerts filtering by VitalSource components and regions. | 
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VitalSource isn't down. You can check VitalSource status and incident details on the top of the page. IsDown continuously monitors VitalSource official status page every few minutes. In the last 24 hours, there were 0 outages reported.
VitalSource is currently operational. You can check VitalSource status and incident details on the top of the page. The status is updated in almost real-time, and you can see the latest outages and issues affecting customers.
No, there is no ongoing official outage. Check on the top of the page if there are any reported problems by other users.
Currently there's no report of VitalSource being slow. Check on the top of the page if there are any reported problems by other users.
IsDown monitors the VitalSource official status page every few minutes. We also get reports from users like you. If there are enough reports about an outage, we'll show it on the top of the page.
VitalSource last outage was on September 23, 2025 with the title "Service Disruption Impacting Explore"
Because IsDown is a status page aggregator, which means that we aggregate the status of multiple cloud services. You can monitor VitalSource and all the services that impact your business. Get a dashboard with the health of all services and status updates. Set up notifications via Slack, Datadog, PagerDuty, and more, when a service you monitor has issues or when maintenances are scheduled.
IsDown and DownDetector help users determine if VitalSource is having problems. The big difference is that IsDown is a status page aggregator. IsDown monitors a service's official status page to give our customers a more reliable source of information instead of just relying on reports from users. The integration allows us to provide more details about VitalSource's Outages, like incident title, description, updates, and the parts of the affected service. Additionally, users can create internal status pages and set up notifications for all their third-party services.
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