Is VitalSource Down? Check current status

Check if VitalSource is down, official outages, user-reported issues, and outages map.

Current VitalSource status

VitalSource is working normally

Updated from VitalSource official status page a few minutes ago

VitalSource not working for you?

VitalSource service health. Issues reported in the last 24 hours

Check the number of user-reported issues over the past 24 hours, grouped into 20-minute intervals. It's normal to see occasional reports, which may be due to individual user issues rather than a broader problem. We only consider an issue widespread if there are multiple reports within a short timeframe.

Working Normally
Possible Incident
Confirmed Outage
VitalSource Outage Map

View VitalSource Reports Map

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VitalSource recent outages and downtime history

IsDown has tracked 98 incidents since started monitoring VitalSource status in April 2021. We collect data from 4522+ services, and normalize the data to give you a clear picture of the impact of the outage. It will show official VitalSource outages and also issues that we're started by a spike in crowdsource reports.

Date Incident Duration
Sep 23, 2025
06:15 PM EDT
Major
Service Disruption Impacting Explore
We are currently investigating this issue.
about 2 hours
Sep 04, 2025
12:41 PM EDT
Not Confirmed by VitalSource
Possible Outage Indicated by User Reports
38 minutes
Sep 04, 2025
07:45 AM EDT
Major
Service Disruption Impacting Bookshelf Online
We are investigating an issue impacting Bookshelf Online.
about 2 hours
Aug 25, 2025
10:45 AM EDT
Minor
We are experiencing degraded performance across our systems
We are currently investigating this issue.
about 7 hours
Aug 18, 2025
04:12 PM EDT
Major
Slowness and intermitent issues in our ecosystem
We are currently investigating this issue.
about 1 hour
Jul 18, 2025
11:19 AM EDT
Major
Issues accross our Ecosystem
We are investigating this issue, early indicators are that this is related to broad Google Cloud ...
about 1 hour
Jul 12, 2025
04:30 PM EDT
Major
Launch is offline - we are investigating
We are currently investigating this issue.
about 1 hour
Jun 12, 2025
04:12 PM EDT
Minor
VitalSource Analyze Down
The VitalSource Analyze applications are unavailable due to ongoing major disruptions from our up...
about 3 hours
Jun 12, 2025
02:03 PM EDT
Major
Service Disruption Impacting Bookshelf Online
We are currently investigating an issue impacting multiple systems.
about 1 hour
May 19, 2025
04:10 PM EDT
Major
Inability to access Bookshelf Explore
We are investigating an issue impacting Bookshelf Explore.
22 minutes
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  • Track outages in real-time
  • Keep your team or customers informed
  • Create private or public status pages

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User comments about VitalSource status

See what users are saying about VitalSource issues that impacted them and how they are affected by the outage. You can see if other users are experiencing the same issues and if there are any workarounds or solutions.

  • vitalsource not loading up;fails to load fully and have been trying for hours..

  • Jennifer - Books are not loading. I have a blank screen..

  • Textbook is not loading. I've restarted the browser and cleared the cache.

  • Aninwa - Every time I go to the site it says "403 Error". I tried using links, doesn't work. When I thought it was working well again, It did the same thing when I tried to verify my email through their email sent to me..

  • Sarah - Haven't been able to access my textbook on Vitalsource. this issue started yesterday.

  • Jessie - Site won't load, keep getting a 500 internal server error..

  • leeann - it will not load my textbook.

  • Carmmen - ebook was glitching and now the websie wont load.

  • Emma - The bookshelf page will not load, on wifi is loads a blank screen.

  • Sierra - the app doesn't work and online on my laptop doesn't work.

  • Evan - The online page does not load.

  • Javier - https://bookshelf.vitalsource.com is down .

  • Dan - Not loading into textbooks, "an unknown error has occurred".

  • Janie - Can’t get the website to load.

  • hailey - my textbook will not load.

  • Sean - The website cannot be accessed.

  • Lisa - This service can't be reached. Please try again later!.

  • Imogen - Trying to access my book and it won't look and keeps giving error messages.

  • Allison - It will not load and says there is an error.

  • Andrew - Textbook wont load to the next or previous pages. .

  • Emma - The bookshelf feature is not working.

  • Dilraj - Server is down can’t access my books.

  • Natasha - I cannot access my purchased books; the website gives an error message stating the HTML is not available..

  • Danna - I am unable to access my textbooks. .

  • Faith - Bookshelf is currently not loading .

  • Nannette - I can open my Biology book. I have exams due!!! Please get this fixed!.

  • Natalie - Every time I open my textbook it says URI too long which has not been an issue in the last 3 days.

  • Sarah - No access to the website, appears the whole site is down and won't load.

  • Gsmith - Can't access anything on Bookshelf.

  • Kate - Unable to access the ebook for an online course. 414 error and Bad Gateway Error code 502.

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View all services Start Monitoring Your Dependencies

Digital learning platform offering e-textbooks and educational resources, with features including API integration, content management, LMS integrations, analytics, and an e-commerce platform for educational content.

Monitoring VitalSource since April 2021

Tracking 11 VitalSource services and regions

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13 incidents in 2025

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How to monitor the status of VitalSource and all your dependencies?

IsDown is a status page aggregator that monitors if VitalSource and all your dependencies are experiencing issues. We combine the status of all the services you dependent and provide a clear view of all your vendors health in one place. We not only monitor official information but also crowdsourced reports. That means that even when VitalSource, per example, doesn't report an outage, you will still be notified if other users are experiencing issues.

How IsDown monitors VitalSource?

IsDown monitors VitalSource health in almost real-time

Every few minutes we go to the status page of VitalSource (and 4,522+ other services) and check if they are experiencing issues. We collect the status and outage information of VitalSource's 11 components. Also, we not only monitor official sources but also user reports. Sometimes or a lot of times vendors take some time to report an incident, so by monitoring user reports we're able to alert you early.

The moment an issue is detected in VitalSource, IsDown sends an alert and updates your status page

Not only you will get notified, but IsDown offers notification filters, so you can choose which issues you want to be notified about. This way you avoid getting all the incidents from VitalSource and other services.

One status page to monitor all your external dependencies

What you get when monitoring VitalSource with IsDown

Track VitalSource incidents and downtimes by severity

IsDown checks VitalSource official status page for major/minor outages or downtimes. A major outage is when VitalSource experiences a critical issue that severely affects one or more services/regions. A minor incident is when VitalSource experiences a small issue affecting a small percentage of its customer's applications. An example is the performance degradation of an application. The moment we detect a VitalSource outage, we send you an alert and update your dashboard and status page.

Get alerted as soon as users reports problems with VitalSource

VitalSource and other vendors don't always report outages on time. IsDown collects user reports to provide early detection of outages. This way, even without an official status update, you can stay ahead of possible problems.

All the details of VitalSource outages and downtimes

IsDown collects all information from the outages published in VitalSource status page to provide the context of the outage. If available, we gather the title, description, time of the outage, status, and outage updates. Another important piece of information is the affected services/regions which we use to filter the notifications that impact your business.

Prepare for upcoming VitalSource maintenance events

VitalSource publishes scheduled maintenance events on their status page. IsDown collects all the information for each event and creates a feed that people can follow to ensure they are not surprised by unexpected downtime or problems. We also send the feed in our weekly report, alerting the next maintenances that will take place.

Only get alerted on the VitalSource outages that impact your business

IsDown monitors VitalSource and all their 11 components that can be affected by an outage. IsDown allows you to filter the notifications and status page alerts based on the components you care about. For example, you can choose which components or regions affect your business and filter out all other outages. This way you avoid alert fatigue in your team.

One platform to monitor all your external dependencies

Our tool was build to be the best way to monitor all your external dependencies in one place. IsDown not only will help you monitor VitalSource but also 4,522 other services. Your team and customers will have a clear view of all your dependencies and their status, making it easier to identify and resolve issues.

Monitor VitalSource and all your external dependencies in real-time

Add all your dependencies to your dashboard. IsDown will monitor them in real-time and send you alerts when there is an issue. You can also create a status page for a bird-eye view and share it with your team.

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Monitor VitalSource and all your external dependencies in real-time

Get notified imediatelly when there's an issue with VitalSource or other services

Not only you will get notified, but IsDown offers notification filters, so you can choose which issues you want to be notified about. This way you avoid getting all the incidents from VitalSource and other services.

Start Monitoring for Free
Get notified imediatelly when there's an issue with VitalSource or other services

Send outage information from VitalSource and other services to your tools

IsDown integrates with 20+ tools. Connect the status of VitalSource and 4,522 other vendors to your tools to receive vendor outage alerts exactly where your team needs them.

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Send outage information from VitalSource and other services to your tools

Share VitalSource status in your status page

Create a status page that can easily be access by your team and customers. You can make it public or private, and customize it to your needs. This will be your first line of communication when there's the question 'Is VitalSource down?'

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Share VitalSource status in your status page

VitalSource Downdetector vs IsDown

While Downdetector relies on user-submitted reports to detect VitalSource outages, IsDown monitors VitalSource's status page for verified, detailed incident information. Here's why official monitoring provides better reliability for your business:

Features
Downdetector
Official VitalSource status page monitoring with real-time incident details.
Monitor 4,522+ services including VitalSource in a single dashboard.
Instant VitalSource outage alerts sent to Slack, Teams, PagerDuty, and more.
Combined monitoring of VitalSource official status and user-reported issues.
Maintenance feed for VitalSource
Granular alerts filtering by VitalSource components and regions.
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Frequently Asked Questions

Is VitalSource down today?

VitalSource isn't down. You can check VitalSource status and incident details on the top of the page. IsDown continuously monitors VitalSource official status page every few minutes. In the last 24 hours, there were 0 outages reported.

What is the current VitalSource status?

VitalSource is currently operational. You can check VitalSource status and incident details on the top of the page. The status is updated in almost real-time, and you can see the latest outages and issues affecting customers.

Is there a VitalSource outage now?

No, there is no ongoing official outage. Check on the top of the page if there are any reported problems by other users.

Is VitalSource down today or just slow?

Currently there's no report of VitalSource being slow. Check on the top of the page if there are any reported problems by other users.

How are VitalSource outages detected?

IsDown monitors the VitalSource official status page every few minutes. We also get reports from users like you. If there are enough reports about an outage, we'll show it on the top of the page.

Is VitalSource having an outage right now?

VitalSource last outage was on September 23, 2025 with the title "Service Disruption Impacting Explore"

How to check if VitalSource is down?

Why use IsDown to monitor VitalSource instead of the official status page?

Because IsDown is a status page aggregator, which means that we aggregate the status of multiple cloud services. You can monitor VitalSource and all the services that impact your business. Get a dashboard with the health of all services and status updates. Set up notifications via Slack, Datadog, PagerDuty, and more, when a service you monitor has issues or when maintenances are scheduled.

How IsDown compares to DownDetector when monitoring VitalSource?

IsDown and DownDetector help users determine if VitalSource is having problems. The big difference is that IsDown is a status page aggregator. IsDown monitors a service's official status page to give our customers a more reliable source of information instead of just relying on reports from users. The integration allows us to provide more details about VitalSource's Outages, like incident title, description, updates, and the parts of the affected service. Additionally, users can create internal status pages and set up notifications for all their third-party services.

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