Outage in VitalSource

Issues accross our Ecosystem

Resolved Major
July 18, 2025 - Started 2 days ago - Lasted about 1 hour
Official incident page

Need to monitor VitalSource outages?
Stay on top of outages with IsDown. Monitor the official status pages of all your vendors, SaaS, and tools, including VitalSource, and never miss an outage again.
Start Free Trial

Outage Details

We are investigating this issue, early indicators are that this is related to broad Google Cloud Issues
Components affected
VitalSource V3/V4 APIs VitalSource Launch - LTI, LMS, SAML, Office365, OAuth2 and other integrations VitalSource Bookshelf Online VitalSource Manage Platform VitalSource Store, Sampling and Ecommerce Platform VitalSource Bridge VitalSource Analytics VitalSource Acrobatiq
Latest Updates ( sorted recent to last )
RESOLVED 2 days ago - at 07/18/2025 04:20PM

This incident has been resolved.

MONITORING 2 days ago - at 07/18/2025 04:04PM

We are continuing to monitor for any further issues.

MONITORING 2 days ago - at 07/18/2025 04:02PM

It appears Google Cloud has stablilized issues, we have recovered, we are monitoring for any lingering issues.

INVESTIGATING 2 days ago - at 07/18/2025 03:19PM

We are investigating this issue, early indicators are that this is related to broad Google Cloud Issues

source IsDown Possible Outage Indicated by User Reports Reports started 3 minutes before official outage was reported

Latest VitalSource outages

Launch is offline - we are investigating - 8 days ago
VitalSource Analyze Down - about 1 month ago
Service Disruption Impacting Bookshelf Online - about 1 month ago
Inability to access Bookshelf Explore - 2 months ago
Service Disruption Impacting Bookshelf Online - 6 months ago

Be the First to Know When Vendors Go Down

With IsDown, you can monitor all your critical services' official status pages from one centralized dashboard and receive instant alerts the moment an outage is detected. Say goodbye to constantly checking multiple sites for updates and stay ahead of outages with IsDown.

Start free trial

No credit card required · Cancel anytime · 4400 services available

Integrations with Slack Microsoft Teams Google Chat Datadog PagerDuty Zapier Discord Webhook