Outage in VitalSource
Service Disruption Impacting Bookshelf Online
Resolved Major
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Outage Details
We are currently investigating an issue impacting multiple systems.
Components affected
VitalSource V3/V4 APIs VitalSource Bookshelf Online VitalSource Bridge VitalSource AnalyticsLatest Updates ( sorted recent to last )
RESOLVED
8 days ago - at 06/12/2025 07:11PM
All systems are now operational. Today's outage was caused by major disruptions from our upstream cloud providers, which have since been resolved. We are monitoring our services closely to ensure stability.
INVESTIGATING
8 days ago - at 06/12/2025 06:39PM
We are continuing to investigate this issue.
INVESTIGATING
8 days ago - at 06/12/2025 06:15PM
We are continuing to investigate this issue.
INVESTIGATING
8 days ago - at 06/12/2025 06:13PM
The disruption appears to be related to widespread issues with Google Cloud Provider.
INVESTIGATING
8 days ago - at 06/12/2025 06:03PM
We are currently investigating an issue impacting multiple systems.
source IsDown
Service outage affecting textbook access
Reports started 1 minute before official outage was reported
Users report inability to open textbooks due to a service outage, with errors indicating unavailable service, link expiration, and user blocking.
Latest VitalSource outages
VitalSource Analyze Down - 8 days ago
Inability to access Bookshelf Explore - about 1 month ago
Service Disruption Impacting Bookshelf Online - 5 months ago
Service Disruption - 5 months ago
Experiencing Performance Issues - 6 months ago
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