Outage in VitalSource
We are experiencing degraded performance across our systems
Resolved Minor
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Outage Details
We are currently investigating this issue.
Components affected
VitalSource V3/V4 APIs VitalSource Launch - LTI, LMS, SAML, Office365, OAuth2 and other integrations VitalSource Bookshelf Online VitalSource Manage Platform VitalSource Store, Sampling and Ecommerce Platform VitalSource Bridge VitalSource Analytics VitalSource AcrobatiqLatest Updates ( sorted recent to last )
RESOLVED
13 days ago - at 08/25/2025 09:09PM
This incident has been resolved.
MONITORING
13 days ago - at 08/25/2025 07:09PM
A fix has been implemented and we are monitoring the results.
IDENTIFIED
13 days ago - at 08/25/2025 06:44PM
We have been experiencing an intermittent service degradation affecting VitalSource systems. A subset of users and API integrations may encounter slow performance or error messages, while others remain unaffected.
Our engineering teams are actively investigating and working on remediation. We will provide the next update as soon as more information is available.
IDENTIFIED
13 days ago - at 08/25/2025 06:23PM
We are continuing to work on a fix for this issue.
IDENTIFIED
13 days ago - at 08/25/2025 05:59PM
We are continuing to work on this issue. The Manage Platform UI is offline for maintenance.
IDENTIFIED
13 days ago - at 08/25/2025 04:00PM
We have made some changes that have improved our performance and are monitoring closely for any other issues.
INVESTIGATING
13 days ago - at 08/25/2025 02:45PM
We are currently investigating this issue.
Latest VitalSource outages
Service Disruption Impacting Bookshelf Online - 3 days ago
Slowness and intermitent issues in our ecosystem - 20 days ago
Issues accross our Ecosystem - about 2 months ago
Launch is offline - we are investigating - about 2 months ago
VitalSource Analyze Down - 3 months ago
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