Outage in VitalSource

Cloudflare Service Disruption Impacting VitalSource Services

Resolved Minor

November 18, 2025 - Started 2 months ago - Lasted about 4 hours
Official incident page

Incident Report

We are currently experiencing intermittent availability issues across VitalSource services due to an ongoing incident with our upstream provider, Cloudflare. While Cloudflare updates indicate a fix has been implemented, we are continuing to observe impact on our platforms. We are actively monitoring the situation and Cloudflare's official status updates here: https://www.cloudflarestatus.com/incidents/8gmgl950y3h7

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Latest Updates ( sorted recent to last )

RESOLVED 2 months ago - at 11/18/2025 06:33PM

Cloudflare has reported that its services are currently operating normally. They are no longer observing elevated errors or latency across the Cloudflare network.

MONITORING 2 months ago - at 11/18/2025 02:53PM

We are currently experiencing intermittent availability issues across VitalSource services due to an ongoing incident with our upstream provider, Cloudflare.

While Cloudflare updates indicate a fix has been implemented, we are continuing to observe impact on our platforms. We are actively monitoring the situation and Cloudflare's official status updates here: https://www.cloudflarestatus.com/incidents/8gmgl950y3h7

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