Outage in Viva Wallet

Degraded performance on E-Commerce Acquiring Flow

Resolved Minor
May 24, 2023 - Started over 2 years ago - Lasted 12 minutes
Official incident page

Incident Report

Card payment scheme MasterCard is experiencing technical issues. An increased number of e-commerce acquiring Transactions are not processed.
Components affected
Viva Wallet Checkouts

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Latest Updates ( sorted recent to last )
RESOLVED over 2 years ago - at 05/24/2023 02:43PM

This incident has been resolved.

INVESTIGATING over 2 years ago - at 05/24/2023 02:33PM

Card payment scheme MasterCard is experiencing technical issues.
An increased number of e-commerce acquiring Transactions are not processed.

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