Outage in Viva Wallet

Degraded performance on our 3DS transaction flow

Resolved Minor
June 12, 2023 - Started over 2 years ago - Lasted about 2 hours
Official incident page

Incident Report

Card payment scheme: MasterCard is experiencing technical issues. An increased number of e-Commerce transactions are not processed
Components affected
Viva Wallet Checkouts

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Latest Updates ( sorted recent to last )
RESOLVED over 2 years ago - at 06/12/2023 02:04PM

This incident has been resolved.

INVESTIGATING over 2 years ago - at 06/12/2023 12:20PM

Card payment scheme: MasterCard is experiencing technical issues. An increased number of e-Commerce transactions are not processed

Latest Viva Wallet outages

Degraded performance on 3DS flow - over 1 year ago
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Increased Outgoing Bank Transfer Rejections by bank: Alpha Bank Greece - over 1 year ago
Degraded Performance on vivawallet.om - over 1 year ago
Degraded Performance on Acquiring Flow - over 1 year ago

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