Outage in Viva Wallet

Degraded performance on Acquiring transaction flow

Resolved Minor

September 28, 2023 - Started over 2 years ago - Lasted 41 minutes
Official incident page

Incident Report

Card payment scheme: AMEX is experiencing technical issues. An increased number of acquiring Transactions are not processed.

Components affected

Viva Wallet Checkouts

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Latest Updates ( sorted recent to last )

RESOLVED over 2 years ago - at 09/29/2023 12:19AM

This incident has been resolved.

INVESTIGATING over 2 years ago - at 09/28/2023 11:40PM

Card payment scheme: AMEX is experiencing technical issues. An increased number of acquiring Transactions are not processed.

Latest Viva Wallet outages

Degraded performance on 3DS flow - over 1 year ago

Degraded Performance on vivawallet.com - over 1 year ago

Increased Outgoing Bank Transfer Rejections by bank: Alpha Bank Greece - over 1 year ago

Degraded Performance on vivawallet.om - over 1 year ago

Degraded Performance on Acquiring Flow - almost 2 years ago

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