Outage in Vizion

Stalled references for specific carriers not generating new updates

Resolved Major
July 31, 2025 - Started 2 days ago - Lasted about 21 hours
Official incident page

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Outage Details

A subset of references for the carriers CMA (CMDU), Hapag-Lloyd (HLCU), Maersk (MAEU), and MSC (MSCU) were identified as being stalled and not being correctly processed in order to generate new tracking updates. A hotfix has been implemented as of 2025-07-30, and we are monitoring the results.
Latest Updates ( sorted recent to last )
RESOLVED 1 day ago - at 08/01/2025 03:36PM

This incident has been resolved.

MONITORING 2 days ago - at 07/31/2025 07:10PM

We are continuing to monitor for any further issues.

MONITORING 2 days ago - at 07/31/2025 07:09PM

A subset of references for the carriers CMA (CMDU), Hapag-Lloyd (HLCU), Maersk (MAEU), and MSC (MSCU) were identified as being stalled and not being correctly processed in order to generate new tracking updates.

A hotfix has been implemented as of 2025-07-30, and we are monitoring the results.

Latest Vizion outages

PIL Connection Distruption - about 1 month ago
Container Trace Disruption - about 1 month ago

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