Outage in VMware Carbon Black

Carbon Black Cloud Audit & Remediation - US Live Response Degraded

Resolved Minor
March 06, 2022 - Started over 3 years ago - Lasted 23 days
Official incident page

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Outage Details

CARBON BLACK CLOUD AUDIT & REMEDIATION US -- Some customers assigned to Carbon Black Cloud - US 5 may experience intermittent failures when initiating a Live Response session. Security Impact: Security efficacy is not compromised due to this issue. For any incident updates please visit https://status.carbonblack.com/ We are working diligently to restore the service back to normal performance. We thank you for your patience as we identify and resolve the issue.
Components affected
VMware Carbon Black Audit & Remediation Result Processing
Latest Updates ( sorted recent to last )
INVESTIGATING over 3 years ago - at 03/06/2022 04:57PM

Continue to gradually return the services back to normal operations to prevent overloading any backend systems.

Next update will be provided in 60 minutes.

INVESTIGATING over 3 years ago - at 03/06/2022 03:54PM

Fix was implemented and we are gradually returning the services back to normal operations to prevent overloading any backend systems.

Next update will be provided in 60 minutes.

INVESTIGATING over 3 years ago - at 03/06/2022 02:42PM

CARBON BLACK CLOUD AUDIT & REMEDIATION US -- Some customers assigned to Carbon Black Cloud - US 5 may experience intermittent failures when initiating a Live Response session.

Security Impact: Security efficacy is not compromised due to this issue.

For any incident updates please visit https://status.carbonblack.com/

We are working diligently to restore the service back to normal performance.
We thank you for your patience as we identify and resolve the issue.

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