Outage in VMware Carbon Black

AUDIT & REMEDIATION - US 1,2,5, EU, JAPAN and SYD : Live Query and Vulnerability Assessment Partial Outage

Resolved Minor
April 26, 2022 - Started over 2 years ago - Lasted about 10 hours
Official incident page

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Outage Details

Description:
Some devices/sensors may experience delays in receiving Live Query requests to run and upload query results.


Security Impact:
Prevention capabilities of ENDPOINT STANDARD are unaffected.

For any incident updates please visit https://status.carbonblack.com/

Next Update: 60 minutes or upon earlier status change

We are working diligently to restore the service back to normal performance.
We thank you for your patience as we identify and resolve the issue.

Carbon Black Team
Components affected
VMware Carbon Black Audit & Remediation Public API VMware Carbon Black Vulnerability Assessment Service VMware Carbon Black Vulnerability Assessment Service VMware Carbon Black Audit & Remediation Public API VMware Carbon Black Vulnerability Assessment Service VMware Carbon Black Audit & Remediation Result Processing VMware Carbon Black Audit & Remediation Result Processing VMware Carbon Black Audit & Remediation Public API VMware Carbon Black Vulnerability Assessment Service VMware Carbon Black Vulnerability Assessment Service VMware Carbon Black Audit & Remediation Public API VMware Carbon Black Audit & Remediation Result Processing VMware Carbon Black Vulnerability Assessment Service VMware Carbon Black Audit & Remediation Result Processing
Latest Updates ( sorted recent to last )
MONITORING over 2 years ago - at 04/26/2022 08:53PM

A fix has been implemented and we are monitoring the results.

IDENTIFIED over 2 years ago - at 04/26/2022 05:18PM

We are continuing to work on a fix for this issue.

IDENTIFIED over 2 years ago - at 04/26/2022 02:38PM

We are continuing to work on a fix for this issue.

IDENTIFIED over 2 years ago - at 04/26/2022 01:32PM

The issue has been identified and a fix is being implemented.

INVESTIGATING over 2 years ago - at 04/26/2022 12:05PM

We are continuing to investigate this issue.

Next update in 1 hour.

INVESTIGATING over 2 years ago - at 04/26/2022 10:45AM

Description:
Some devices/sensors may experience delays in receiving Live Query requests to run and upload query results.


Security Impact:
Prevention capabilities of ENDPOINT STANDARD are unaffected.

For any incident updates please visit https://status.carbonblack.com/

Next Update: 60 minutes or upon earlier status change

We are working diligently to restore the service back to normal performance.
We thank you for your patience as we identify and resolve the issue.

Carbon Black Team

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