Outage in VMware Carbon Black

Endpoint Standard - Managed Detection US 5 Degraded Performance

Resolved Minor
August 08, 2022 - Started about 2 years ago - Lasted 1 day
Official incident page

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Outage Details

We are currently investigating this issue.
Components affected
VMware Carbon Black Managed Detection - Endpoint Standard Only
Latest Updates ( sorted recent to last )
MONITORING about 2 years ago - at 08/09/2022 04:30PM

We are continuing to monitor the fix results.
Next Update: 3 hours or upon earlier status change.
Thank you for the patience.

MONITORING about 2 years ago - at 08/09/2022 11:20AM

We are continuing to monitor this issue. Events and/or Alerts in ENDPOINT STANDARD US 5 Dashboard may continue to populate with a delay which affects Managed Detection. Thank you for the patience.

MONITORING about 2 years ago - at 08/08/2022 11:29PM

We are continuing to monitor the fix. Managed Detection in ENDPOINT STANDARD US 5 Dashboard may continue with a delay.
Next Update: 3 hours or upon earlier status change.

MONITORING about 2 years ago - at 08/08/2022 08:52PM

A fix has been implemented and we are monitoring the results.

INVESTIGATING about 2 years ago - at 08/08/2022 06:14PM

We are continuing to investigate this issue.

INVESTIGATING about 2 years ago - at 08/08/2022 02:25PM

Description: We are currently experiencing a degradation in Carbon Black Cloud Endpoint Standard - Managed Detection. Our Managed Detection team are receiving some alerts with latency and may not be able to triage them as quickly as normally expected. This is strictly a delay; there is no loss of data.
We are actively investigating the issue and appreciate your patience. We will provide an update once we have identified the issue.

INVESTIGATING about 2 years ago - at 08/08/2022 02:24PM

We are currently investigating this issue.

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