Outage in VMware Carbon Black

Degraded - ENDPOINT STANDARD & EEDR Event Processing - Cause Identified

Resolved Minor
March 22, 2023 - Started almost 2 years ago - Lasted about 2 hours
Official incident page

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Outage Details

Description: The Carbon Black Cloud team has identified the cause for event processing degradation and are actively working on a remediation to address the issue. Events and Alerts in Dashboard may continue to populate with a delay. Security Impact: Prevention capabilities are unaffected. Visibility of events and alerts related to Prevention and Detection may be temporarily delayed until normal operation of Event Processing is restored. Next Update: 60minutes or when a fix is available in impacted environments. For any incident updates please visit https://status.carbonblack.com/ We are working diligently to restore the service back to normal performance. We thank you for your patience as we identify and resolve the issue. VMware Carbon Black Team
Latest Updates ( sorted recent to last )
RESOLVED almost 2 years ago - at 03/22/2023 04:53AM

This incident has been resolved.

MONITORING almost 2 years ago - at 03/22/2023 03:22AM

A fix has been implemented and we are monitoring the results.

IDENTIFIED almost 2 years ago - at 03/22/2023 03:08AM

Description: The Carbon Black Cloud team has identified the cause for event processing degradation and are actively working on a remediation to address the issue. Events and Alerts in Dashboard may continue to populate with a delay.

Security Impact: Prevention capabilities are unaffected. Visibility of events and alerts related to Prevention and Detection may be temporarily delayed until normal operation of Event Processing is restored.

Next Update: 60minutes or when a fix is available in impacted environments.

For any incident updates please visit https://status.carbonblack.com/

We are working diligently to restore the service back to normal performance.
We thank you for your patience as we identify and resolve the issue.

VMware Carbon Black Team

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