Outage in VMware Carbon Black

ENDPOINT STANDARD US 1, US 2, US 5 Event Processing Degraded - Monitoring Fix

Resolved Minor
May 16, 2023 - Started over 2 years ago - Lasted 20 minutes
Official incident page

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Outage Details

Description: Some alerts may have taken longer to load in the Carbon Black Console. The Carbon Black Cloud team has deployed a fix to address the cause for event processing degradation and are monitoring the impact. ENDPOINT STANDARD backend may continue to take longer than normal to process the latest events from an ENDPOINT STANDARD Sensor. Events and/or Alerts in ENDPOINT STANDARD Dashboard may continue to populate with a delay. Security Impact: Prevention capabilities of ENDPOINT STANDARD are unaffected. Visibility of events and alerts related to Prevention and Detection may be temporarily delayed until normal operation of Event Processing is restored. Next Update: 60 minutes or when incident is resolved. For any incident updates please visit https://status.carbonblack.com/ We are working diligently to restore the service back to normal performance. We thank you for your patience as we identify and resolve the issue. VMware Carbon Black Team
Latest Updates ( sorted recent to last )
RESOLVED over 2 years ago - at 05/16/2023 02:07PM

This incident has been resolved.

MONITORING over 2 years ago - at 05/16/2023 01:49PM

Description: Some alerts may have taken longer to load in the Carbon Black Console. The Carbon Black Cloud team has deployed a fix to address the cause for event processing degradation and are monitoring the impact. ENDPOINT STANDARD backend may continue to take longer than normal to process the latest events from an ENDPOINT STANDARD Sensor. Events and/or Alerts in ENDPOINT STANDARD Dashboard may continue to populate with a delay.

Security Impact: Prevention capabilities of ENDPOINT STANDARD are unaffected. Visibility of events and alerts related to Prevention and Detection may be temporarily delayed until normal operation of Event Processing is restored.

Next Update: 60 minutes or when incident is resolved.

For any incident updates please visit https://status.carbonblack.com/

We are working diligently to restore the service back to normal performance.
We thank you for your patience as we identify and resolve the issue.

VMware Carbon Black Team

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