Outage in VMware Carbon Black

ENDPOINT STANDARD Dashboard unavailable - Prod01, Prod02, Prod05

Resolved Major
July 18, 2023 - Started over 1 year ago - Lasted about 1 hour
Official incident page

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Outage Details

Description: Some elements of ENDPOINT STANDARD UI may take longer than normal to populate or fail to load intermittently. ENDPOINT STANDARD org Administrators may be unable to log in. ENDPOINT STANDARD Dashboard may be unavailable. Security Impact: Prevention capabilities of ENDPOINT STANDARD are unaffected. For any incident updates please visit https://status.carbonblack.com/ Next Update: 60 minutes or upon earlier status change We are working diligently to restore the service back to normal performance. We thank you for your patience as we identify and resolve the issue. VMware Carbon Black Team
Components affected
VMware Carbon Black Dashboard VMware Carbon Black Dashboard VMware Carbon Black Dashboard
Latest Updates ( sorted recent to last )
RESOLVED over 1 year ago - at 07/18/2023 04:07PM

This incident has been resolved.

MONITORING over 1 year ago - at 07/18/2023 03:49PM

We have identified and resolved the issue. We are continuing to monitor for any further issues.

INVESTIGATING over 1 year ago - at 07/18/2023 03:16PM

Description: Some elements of ENDPOINT STANDARD UI may take longer than normal to populate or fail to load intermittently. ENDPOINT STANDARD org Administrators may be unable to log in. ENDPOINT STANDARD Dashboard may be unavailable.

Security Impact: Prevention capabilities of ENDPOINT STANDARD are unaffected.

For any incident updates please visit https://status.carbonblack.com/

Next Update: 60 minutes or upon earlier status change

We are working diligently to restore the service back to normal performance.
We thank you for your patience as we identify and resolve the issue.

VMware Carbon Black Team

INVESTIGATING over 1 year ago - at 07/18/2023 02:54PM

Description: Some elements of ENDPOINT STANDARD UI may take longer than normal to populate or fail to load intermittently. ENDPOINT STANDARD org Administrators may be unable to log in. ENDPOINT STANDARD Dashboard may be unavailable.

Security Impact: Prevention capabilities of ENDPOINT STANDARD are unaffected.

For any incident updates please visit https://status.carbonblack.com/

Next Update: 60 minutes or upon earlier status change

We are working diligently to restore the service back to normal performance.
We thank you for your patience as we identify and resolve the issue.

VMware Carbon Black Team

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