Outage in VMware Carbon Black

ENDPOINT STANDARD API Services degraded performance- US2 Region

Resolved Major
July 18, 2023 - Started about 2 years ago - Lasted about 1 hour
Official incident page

Need to monitor VMware Carbon Black outages?
Stay on top of outages with IsDown. Monitor the official status pages of all your vendors, SaaS, and tools, including VMware Carbon Black, and never miss an outage again.
Start Free Trial

Outage Details

Description: Connection to ENDPOINT STANDARD API Services may be unavailable or fail intermittently. Integrations based on ENDPOINT STANDARD API, including SIEM connectors, Two-Factor Authentication and SAML logins, may not function correctly. Customer Impact: Prevention capabilities of ENDPOINT STANDARD are unaffected. For any incident updates please visit https://status.carbonblack.com/ Next Update: 60 minutes or upon earlier status change We are working diligently to restore the service back to normal performance. We thank you for your patience as we identify and resolve the issue. VMware Carbon Black Team
Components affected
VMware Carbon Black API Services
Latest Updates ( sorted recent to last )
RESOLVED about 2 years ago - at 07/18/2023 11:01PM

VMware Carbon Black Engineering team have applied the fix that mitigated the issue. The Carbon Black Endpoint Standard API services are fully operational and working as expected

IDENTIFIED about 2 years ago - at 07/18/2023 10:42PM

VMware Carbon Black Engineering team have isolated the root cause and are actively working towards fixing the issue at the earliest.

INVESTIGATING about 2 years ago - at 07/18/2023 10:19PM

Description: Connection to ENDPOINT STANDARD API Services may be unavailable or fail intermittently. Integrations based on ENDPOINT STANDARD API, including SIEM connectors, Two-Factor Authentication and SAML logins, may not function correctly.

Customer Impact: Prevention capabilities of ENDPOINT STANDARD are unaffected.

For any incident updates please visit https://status.carbonblack.com/

Next Update: 60 minutes or upon earlier status change

We are working diligently to restore the service back to normal performance.
We thank you for your patience as we identify and resolve the issue.

VMware Carbon Black Team

Be the First to Know When Vendors Go Down

With IsDown, you can monitor all your critical services' official status pages from one centralized dashboard and receive instant alerts the moment an outage is detected. Say goodbye to constantly checking multiple sites for updates and stay ahead of outages with IsDown.

Start free trial

No credit card required · Cancel anytime · 4522 services available

Integrations with Slack Microsoft Teams Google Chat Datadog PagerDuty Zapier Discord Webhook