ENDPOINT STANDARD Event Processing Degraded

VMware Carbon Black Engineering teams have confirmed that all services should now be operating as intended. This incident stands resolved, and this is the final notification.

VMware Carbon Black Engineering teams continue to monitor the progress of the fix applied to US 5 environment. Event processing is operational in all other environments. Further updates will be provided in the next 3 hours, or as soon as more information is available.

VMware Carbon Black Engineering teams are monitoring the progress of the applied fix in the US 5 environment. Event processing is operational in all other environments. More updates will be provided in the next 3 hours or as soon as more information is available.

VMware Carbon Black Engineering teams are monitoring the progress of the applied fix in all regions. More updates will be provided in the next 3 hours or as soon as more information is available.

VMware Carbon Black Engineering teams are monitoring the progress of the applied fix in all regions. More updates will be provided in the next 1 hour or as soon as more information is available.

VMware Carbon Black Engineering teams are monitoring the progress of the applied fix in all regions. More updates will be provided in the next 1 hour or as soon as more information is available.

VMware Carbon Black Engineering teams are monitoring the progress of the applied fix in all regions. More updates will be provided in the next 1 hour or as soon as more information is available.

VMware Carbon Black Engineering teams are monitoring the progress of the applied fix in all regions. More updates will be provided in the next 1 hour or as soon as more information is available.

VMware Carbon Black Engineering teams have applied the fix on all regions and further improvement is noticed. More updates will be provided in the next 2 hours or as soon as more information is available.

VMware Carbon Black Engineering teams have applied the fix on SYD region and improvement is noticed. More updates will be provided in the next 2 hours or as soon as more information is available.

VMware Carbon Black Engineering teams have identified the issue and are progressing further on solving it. More updates will be provided in the next 2 hours or as soon as more information is available.

VMware Carbon Black Engineering team are progressing towards determining the Root Cause for the issue. More information will be shared in the next 2 hours or as available.

VMware Carbon Black Engineering team continue to work towards isolating and fixing the issue at the earliest.

VMware Carbon Black Engineering teams are making progress towards issue mitigation.

VMware Carbon Black Engineering teams are continuously working towards issue resolution.

VMware Carbon Black Engineering team are progressing towards determining the Root Cause for the issue. More information will be shared in the next 1 hour or as available.

VMware Carbon Black Engineering team continue to work towards isolating and fixing the issue at the earliest.

VMware Carbon Black Engineering team is looking into the cause and working towards ensuring the stability.

VMware Carbon Black Engineering team continue to troubleshoot and are actively working towards fixing the issue at the earliest.

VMware Carbon Black Engineering team have isolated the root cause and are actively working towards fixing the issue at the earliest.

Description: ENDPOINT STANDARD Backend may take longer than normal to process latest events uploaded from an endpoint by ENDPOINT STANDARD Sensor. Events and/or Alerts in ENDPOINT STANDARD Dashboard may populate with a delay.

Security Impact: Prevention capabilities of ENDPOINT STANDARD are unaffected. Visibility of events and alerts related to Prevention and Detection may be temporarily delayed until normal operation of Event Processing is restored.

For any incident updates please visit https://status.carbonblack.com/

Next Update: 60 minutes or upon earlier status change

We are working diligently to restore the service back to normal performance.
We thank you for your patience as we identify and resolve the issue.

VMware Carbon Black Team