Outage in VMware Carbon Black

Carbon Black Cloud Audit & Remediation - US Public API Degraded - Live Query

Resolved Major

September 21, 2023 - Started about 1 year ago - Lasted about 2 hours
Official incident page

Need to monitor VMware Carbon Black outages?
Stay on top of outages with IsDown. Monitor the official status pages of all your vendors, SaaS, and tools, including VMware Carbon Black, and never miss an outage again.
Start Free Trial

Outage Details

Description: CARBON BLACK CLOUD AUDIT & REMEDIATION - US Dashboard & Public API - Live Query is currently degraded. Some customers may experience requests returning more slowly than normal or some requests timing out. Security Impact: Security efficacy is not compromised due to this issue. Next Update: 60 minutes or upon earlier status change For any incident updates please visit https://status.carbonblack.com/ We are working diligently to restore the service back to normal performance. We thank you for your patience as we identify and resolve the issue. VMware Carbon Black Team

Components affected

VMware Carbon Black Audit & Remediation Result Processing VMware Carbon Black Audit & Remediation Public API

Latest Updates ( sorted recent to last )

RESOLVED about 1 year ago - at 09/21/2023 06:17PM

Services remained stable during the monitoring period and there were no issues reported. This incident is resolved and there will be no further updates.

MONITORING about 1 year ago - at 09/21/2023 05:07PM

VMware Engineering teams mitigated the issue and are observing improvement and recovery of the services. However, to ensure stability we will monitor the services for the next 1 hour.

INVESTIGATING about 1 year ago - at 09/21/2023 04:37PM

We are continuing to investigate this issue.

INVESTIGATING about 1 year ago - at 09/21/2023 04:27PM

Description: CARBON BLACK CLOUD AUDIT & REMEDIATION - US Dashboard & Public API - Live Query is currently degraded. Some customers may experience requests returning more slowly than normal or some requests timing out.

Security Impact: Security efficacy is not compromised due to this issue.

Next Update: 60 minutes or upon earlier status change

For any incident updates please visit https://status.carbonblack.com/

We are working diligently to restore the service back to normal performance.
We thank you for your patience as we identify and resolve the issue.

VMware Carbon Black Team

Latest VMware Carbon Black outages

ENDPOINT STANDARD API Services degraded performance - 8 months ago

ENTERPRISE EDR - US Issue - 8 months ago

ENDPOINT STANDARD Dashboard degraded performance - Asia Pacific - 8 months ago

Issue with uninstalling sensors - 8 months ago

ENDPOINT STANDARD Dashboard degraded performance - UK - 9 months ago

The best way to monitor VMware Carbon Black and all your third-party services

With IsDown, you can monitor all your critical services' official status pages from one centralized dashboard and receive instant alerts the moment an outage is detected. Say goodbye to constantly checking multiple sites for updates and stay ahead of outages with IsDown.

Start free trial

No credit card required · Cancel anytime · 3265 services available

Integrations with Slack Microsoft Teams Google Chat Datadog PagerDuty Zapier Discord Webhook

Setup in 5 minutes or less

How much time you'll save your team, by having the outages information close to them?

14-day free trial · No credit card required · Cancel anytime

Start today for FREE