ENDPOINT STANDARD Event Processing Degraded - EU Region

VMware Carbon Black Engineering teams confirmed the deployed fix has resolved the issue. Services are now operating as intended. This incident is now resolved. This is the final notification.

VMware Carbon Black Engineering teams continue to monitor the progress of the applied fix. Teams are estimating the applied fix to resolve this issue in the next two hours. Further updates will be provided as available.

VMware Carbon Black Engineering teams are monitoring the progress of the applied fix. More updates will be provided in the next 2 hours or as soon as more information is available.

VMware Engineering teams have identified the issue and applied a fix to mitigate it. We are observing improvement and recovery of the services. More updates will be provided in the next 1 hour or as soon as more information is available.

Description: ENDPOINT STANDARD Backend may take longer than normal to process latest events uploaded from an endpoint by ENDPOINT STANDARD Sensor. Events and/or Alerts in ENDPOINT STANDARD Dashboard may populate with a delay.

Security Impact: Prevention capabilities of ENDPOINT STANDARD are unaffected. Visibility of events and alerts related to Prevention and Detection may be temporarily delayed until normal operation of Event Processing is restored.

For any incident updates please visit https://status.carbonblack.com/

Next Update: 60 minutes or upon earlier status change

We are working diligently to restore the service back to normal performance.
We thank you for your patience as we identify and resolve the issue.

VMware Carbon Black Team