Outage in VMware Carbon Black

ENTERPRISE EDR Event Processing degraded performance

Resolved Minor
October 19, 2023 - Started almost 2 years ago - Lasted 20 minutes
Official incident page

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Outage Details

Security Impact: Event /Watchlist/Alerts Processing are delayed For any incident updates please visit https://status.carbonblack.com/ Start time - October 18th, 14:00 UTC Next Update: 60 minutes or upon earlier status change We are working diligently to restore the service back to normal performance. We thank you for your patience as we identify and resolve the issue. VMware Carbon Black Team
Components affected
VMware Carbon Black Enterprise EDR Event Processing VMware Carbon Black Event Processing VMware Carbon Black Enterprise EDR Watchlist and Reporting VMware Carbon Black Event Processing VMware Carbon Black Event Processing
Latest Updates ( sorted recent to last )
RESOLVED almost 2 years ago - at 10/18/2023 10:55PM

Description: VMware Carbon Black Engineering teams have resolved an issue with Event/Watchlist/Alert processing which was degraded for Endpoint Standard & Enterprise EDR customers in US Prod environment from 10 AM EST to 4 PM EST. This incident is resolved and there will be no further updates.

Impact: No current impact. During the impact window of 10 AM EST to 4 PM EST, Event/Watchlist/Alert processing was degraded for Endpoint Standard & Enterprise EDR customers.

INVESTIGATING almost 2 years ago - at 10/18/2023 10:39PM

Security Impact: Event /Watchlist/Alerts Processing are delayed

For any incident updates please visit https://status.carbonblack.com/

Start time - October 18th, 14:00 UTC

Next Update: 60 minutes or upon earlier status change

We are working diligently to restore the service back to normal performance.
We thank you for your patience as we identify and resolve the issue.

VMware Carbon Black Team

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