ENDPOINT STANDARD Dashboard unavailable - US5 Region

VMware Carbon Black Engineering team applied the fix and validated the service. Services remain stable during the monitoring period hence this is the final notification for this incident.

Current Impact: None

VMware Carbon Black Engineering team mitigated the issue. However, Customers would not be able to access the Carbon Black production environment during the impact period. Services will be monitored for the next 1 hour to ensure stability.

Current Impact: Currently None. However, Customers may not be able to access the Carbon Black production environment during the impact period.

Description: Some elements of ENDPOINT STANDARD UI may take longer than normal to populate or fail to load intermittently. ENDPOINT STANDARD org Administrators may be unable to log in. ENDPOINT STANDARD Dashboard may be unavailable.

Security Impact: Prevention capabilities of ENDPOINT STANDARD are unaffected.

For any incident updates please visit https://status.carbonblack.com/

Next Update: 60 minutes or upon earlier status change

We are working diligently to restore the service back to normal performance.
We thank you for your patience as we identify and resolve the issue.

VMware Carbon Black Team