Outage in VMware Carbon Black

ENDPOINT STANDARD Event Processing Degraded - Investigating Cause

Resolved Major
October 25, 2023 - Started about 1 year ago - Lasted about 3 hours
Official incident page

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Outage Details

Description: ENDPOINT STANDARD Backend may take longer than normal to process latest events uploaded from an endpoint by ENDPOINT STANDARD Sensor. Events uploaded to customer S3 buckets by Data Forwarder might take longer than normal to upload. Security Impact: Prevention capabilities of ENDPOINT STANDARD are unaffected. For any incident updates please visit https://status.carbonblack.com/ Next Update: 60 minutes or upon earlier status change We are working diligently to restore the service back to normal performance. We thank you for your patience as we identify and resolve the issue. VMware Carbon Black Team
Latest Updates ( sorted recent to last )
RESOLVED about 1 year ago - at 10/25/2023 08:23PM

This incident has been resolved.

MONITORING about 1 year ago - at 10/25/2023 07:57PM

A fix has been implemented and we are monitoring the results.

IDENTIFIED about 1 year ago - at 10/25/2023 07:32PM

The issue has been identified and a fix is being implemented.

INVESTIGATING about 1 year ago - at 10/25/2023 06:25PM

We are continuing to investigate. We are honing in on a couple pieces of anamolous infrastucture configuration.

INVESTIGATING about 1 year ago - at 10/25/2023 05:18PM

Description: ENDPOINT STANDARD Backend may take longer than normal to process latest events uploaded from an endpoint by ENDPOINT STANDARD Sensor. Events uploaded to customer S3 buckets by Data Forwarder might take longer than normal to upload.

Security Impact: Prevention capabilities of ENDPOINT STANDARD are unaffected.

For any incident updates please visit https://status.carbonblack.com/

Next Update: 60 minutes or upon earlier status change

We are working diligently to restore the service back to normal performance.
We thank you for your patience as we identify and resolve the issue.

VMware Carbon Black Team

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