Outage in VMware Carbon Black

ENTERPRISE EDR Search - SYD Issue

Resolved Minor
November 08, 2023 - Started about 1 year ago - Lasted about 4 hours
Official incident page

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Outage Details

ENTERPRISE EDR is investigating a potential issue with the Process Tree on the Process Analysis page. Our engineering teams are engaged, and we will provide a progress update in the next 60 minutes. Security Impact: Security efficacy is not compromised due to this issue. We are working diligently to restore the service back to normal performance. We thank you for your patience as we identify and resolve the issue. VMware Carbon Black Team
Latest Updates ( sorted recent to last )
RESOLVED about 1 year ago - at 11/08/2023 01:41PM

VMware Carbon Black Engineering team have mitigated the issue. This incident stands resolved.

INVESTIGATING about 1 year ago - at 11/08/2023 12:15PM

VMware Carbon Black Engineering team continues to work towards mitigating the issue. Further updates will be provided within the next 2 hours.

INVESTIGATING about 1 year ago - at 11/08/2023 11:11AM

VMware Carbon Black Engineering team continues to work towards mitigating the issue. Further updates will be provided within the next 60 minutes.

INVESTIGATING about 1 year ago - at 11/08/2023 09:45AM

ENTERPRISE EDR is investigating a potential issue with the Process Tree on the Process Analysis page. Our engineering teams are engaged, and we will provide a progress update in the next 60 minutes.

Security Impact: Security efficacy is not compromised due to this issue.

We are working diligently to restore the service back to normal performance.

We thank you for your patience as we identify and resolve the issue.

VMware Carbon Black Team

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