Outage in VMware Carbon Black

ENTERPRISE EDR - Event/Watchlist/Alert Processing Delays US prod

Resolved Minor

December 07, 2023 - Started about 1 year ago - Lasted about 5 hours
Official incident page

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Outage Details

Security Impact: This is a delay in processing, there is no impact to security efficacy. For any incident updates please visit https://status.carbonblack.com/ Start time - December 6th, 01:39 UTC Next Update: 60 minutes or upon earlier status change We are working diligently to restore the service back to normal performance. We thank you for your patience as we identify and resolve the issue. VMware Carbon Black Team

Components affected

VMware Carbon Black Event Processing VMware Carbon Black Enterprise EDR UBS VMware Carbon Black Event Processing VMware Carbon Black Event Processing VMware Carbon Black Enterprise EDR Search VMware Carbon Black Enterprise EDR Watchlist Processing VMware Carbon Black Enterprise EDR Event Processing VMware Carbon Black Enterprise EDR Watchlist and Reporting

Latest Updates ( sorted recent to last )

RESOLVED about 1 year ago - at 12/07/2023 07:58AM

VMware Carbon Black Engineering teams applied the fix and validated the service. This is the final notification for this incident.

IDENTIFIED about 1 year ago - at 12/07/2023 03:23AM

VMware Carbon Black Engineering teams have identified the cause of the issue and working towards a resolution. More updates shall be provided as available.

INVESTIGATING about 1 year ago - at 12/07/2023 03:02AM

Security Impact: This is a delay in processing, there is no impact to security efficacy.

For any incident updates please visit https://status.carbonblack.com/

Start time - December 6th, 01:39 UTC

Next Update: 60 minutes or upon earlier status change

We are working diligently to restore the service back to normal performance.
We thank you for your patience as we identify and resolve the issue.

VMware Carbon Black Team

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