Outage in VMware Carbon Black

ENDPOINT STANDARD Event Processing Degraded

Resolved Minor
February 08, 2024 - Started 8 months ago - Lasted about 2 hours
Official incident page

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Outage Details

Description: ENDPOINT STANDARD Backend may take longer than normal to process latest events uploaded from an endpoint by ENDPOINT STANDARD Sensor. Events and/or Alerts in ENDPOINT STANDARD Dashboard may populate with a delay. Security Impact: Prevention capabilities of ENDPOINT STANDARD are unaffected. Visibility of events and alerts related to Prevention and Detection may be temporarily delayed until normal operation of Event Processing is restored. For any incident updates please visit https://status.carbonblack.com/ Next Update: 60 minutes or upon earlier status change We are working diligently to restore the service back to normal performance. We thank you for your patience as we identify and resolve the issue. VMware Carbon Black Team
Components affected
VMware Carbon Black Event Processing VMware Carbon Black Event Processing VMware Carbon Black Event Processing VMware Carbon Black Event Processing VMware Carbon Black Event Processing VMware Carbon Black Event Processing
Latest Updates ( sorted recent to last )
RESOLVED 8 months ago - at 02/08/2024 05:23AM

Description: Carbon Black Engineering team have applied a fix and mitigated the issue. This is the final notification for this incident.

IDENTIFIED 8 months ago - at 02/08/2024 04:20AM

Description: Carbon Black Engineering team have identified the issue and are working towards a resolution. Further updates in the next 60 minutes or as available

Security Impact: The prevention capabilities of ENDPOINT STANDARD are unaffected. Visibility of events and alerts related to Prevention and Detection may be temporarily delayed until the normal operation of Event Processing is restored.

INVESTIGATING 8 months ago - at 02/08/2024 03:49AM

Description: ENDPOINT STANDARD Backend may take longer than normal to process latest events uploaded from an endpoint by ENDPOINT STANDARD Sensor. Events and/or Alerts in ENDPOINT STANDARD Dashboard may populate with a delay.

Security Impact: Prevention capabilities of ENDPOINT STANDARD are unaffected. Visibility of events and alerts related to Prevention and Detection may be temporarily delayed until normal operation of Event Processing is restored.

For any incident updates please visit https://status.carbonblack.com/

Next Update: 60 minutes or upon earlier status change

We are working diligently to restore the service back to normal performance.
We thank you for your patience as we identify and resolve the issue.

VMware Carbon Black Team

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