Outage in VMware Carbon Black

ENTERPRISE EDR Search degraded performance - SYD Region

Resolved Minor
February 13, 2024 - Started 10 months ago - Lasted about 2 hours
Official incident page

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Outage Details

Description: The search queries may take longer than usual. Security Impact: There is a delay in search, there is no impact to security efficacy. For any incident updates please visit https://status.carbonblack.com/ Next Update: 60 minutes or upon earlier status change We are working diligently to restore the service back to normal performance. We thank you for your patience as we identify and resolve the issue. VMware Carbon Black Team
Latest Updates ( sorted recent to last )
RESOLVED 10 months ago - at 02/13/2024 07:52AM

Carbon Black Engineering team have applied a fix and mitigated the issue. This is the final notification for this incident.

IDENTIFIED 10 months ago - at 02/13/2024 07:40AM

Carbon Black Engineering team continue to test and deploy the fix. Further updates will be provided in the next 1 hour or as available

Security Impact: There is a delay in search, there is no impact to security efficacy.

IDENTIFIED 10 months ago - at 02/13/2024 06:57AM

Description: Carbon Black Engineering team have identified the issue and are working towards a resolution. Further updates in the next 30 minutes or as available

Security Impact: There is a delay in search, there is no impact to security efficacy.

INVESTIGATING 10 months ago - at 02/13/2024 06:19AM

Description: The search queries may take longer than usual.

Security Impact: There is a delay in search, there is no impact to security efficacy.

For any incident updates please visit https://status.carbonblack.com/

Next Update: 60 minutes or upon earlier status change

We are working diligently to restore the service back to normal performance.
We thank you for your patience as we identify and resolve the issue.

VMware Carbon Black Team

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