Outage in VMware Cloud

VMware vRealize Automation and Log Insight Cloud services Issue

Resolved Major
September 16, 2022 - Started over 2 years ago - Lasted about 5 hours
Official incident page

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Outage Details

VMware vRealize Automation Cloud is investigating a potential service event. Our engineering teams are engaged, and we will provide a progress update in the next 30 minutes. Start Time: September 16, 2022 08:55 UTC End Time: N/A Impact: Under Assessment.
Latest Updates ( sorted recent to last )
IDENTIFIED over 2 years ago - at 09/16/2022 01:53PM

VMware engineering team is looking into the cause and working towards service recovery. More updates shall be provided within 1 hour.

Start Time: September 16, 2022 08:55 UTC
End Time: N/A

Impact: Users may experience issues intermittently when accessing VMware vRealize Automation Cloud services and VMware Log Insight Cloud services.

IDENTIFIED over 2 years ago - at 09/16/2022 12:38PM

VMware Engineering teams are continuously working towards issue resolution. More updates will be provided in the next 1 hour or as soon as information becomes available.

Start Time: September 16, 2022 08:55 UTC
End Time: N/A

Impact: Users may experience issues intermittently when accessing VMware vRealize Automation Cloud services and VMware Log Insight Cloud services.

IDENTIFIED over 2 years ago - at 09/16/2022 11:42AM

VMware Engineering teams are making progress towards issue resolution. More updates will be provided in the next 1 hour or as soon as more information is available.

Start Time: September 16, 2022 08:55 UTC
End Time: N/A

Impact: Users may experience issues intermittently when accessing VMware vRealize Automation Cloud services and VMware Log Insight Cloud services.

IDENTIFIED over 2 years ago - at 09/16/2022 10:43AM

VMware Engineering teams have identified the issue and are progressing towards resolution. Further updates will be provided in the next 1 hour or as soon as more information is available.

Start Time: September 16, 2022 08:55 UTC
End Time: N/A

Impact: Users may experience issues intermittently when accessing VMware vRealize Automation Cloud services and VMware vRealize Log Insight Cloud services.

INVESTIGATING over 2 years ago - at 09/16/2022 09:38AM

VMware Engineering teams are working towards issue resolution. More updates will be provided in the next 1 hour or as available.

Start Time: September 16, 2022 08:55 UTC
End Time: N/A

Impact: Users may experience issues intermittently when accessing VMware vRealize Automation Cloud services and VMware vRealize Log Insight Cloud services.

INVESTIGATING over 2 years ago - at 09/16/2022 09:10AM

VMware Engineering teams are investigating the issue and actively working on mitigating it as soon as possible. More updates will be provided in the next 30 minutes or as information becomes available.

Start Time: September 16, 2022 08:55 UTC
End Time: N/A

Impact: Users can experience intermittent login issues with VMware vRealize Automation Cloud services.

INVESTIGATING over 2 years ago - at 09/16/2022 08:58AM

VMware vRealize Automation Cloud is investigating a potential service event. Our engineering teams are engaged, and we will provide a progress update in the next 30 minutes.

Start Time: September 16, 2022 08:55 UTC
End Time: N/A

Impact: Under Assessment.

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