Outage in VMware Cloud

VMware Skyline Issue

Resolved Major
August 16, 2023 - Started about 2 years ago - Lasted about 3 hours
Official incident page

Incident Report

VMware Skyline is investigating a potential service event. Our engineering teams are engaged, and we will provide a progress update in the next 30 minutes. Start Time: August 16, 2023 01:39 UTC End Time: N/A Current Impact: Under Assessment.
Components affected
VMware Cloud VMware Skyline

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Latest Updates ( sorted recent to last )
RESOLVED about 2 years ago - at 08/16/2023 04:59AM

VMware Engineering have validated the Skyline service to be stable and fully operational. This incident stands resolved.

Start Time: August 16, 2023 01:39 UTC
End Time: August 16, 2023 03:23 UTC

Current Impact: None

MONITORING about 2 years ago - at 08/16/2023 03:57AM

VMware Engineering teams mitigated the issue and are observing improvement and recovery of the services. However, to ensure stability we will monitor the services for the next 1 hour.

Start Time: August 16, 2023 01:39 UTC
End Time: August 16, 2023 03:23 UTC

Current Impact: None

INVESTIGATING about 2 years ago - at 08/16/2023 02:51AM

VMware Engineering teams are continuously working towards issue resolution. More updates will be provided in the next 1 hour or as available.

Start Time: August 16, 2023 01:39 UTC
End Time: N/A

Current Impact: User will not be able to access the VMware Skyline services.

INVESTIGATING about 2 years ago - at 08/16/2023 02:21AM

VMware Engineering teams are moving towards issue resolution. More updates will be provided in the next 1 hour or as available.

Start Time: August 16, 2023 01:39 UTC
End Time: N/A

Current Impact: User will not be able to access the Skyline Advisor.

INVESTIGATING about 2 years ago - at 08/16/2023 02:00AM

VMware Engineering teams are investigating the issue and actively working on mitigating it as soon as possible. More updates will be provided in the next 30 minutes or as information becomes available.

Start Time: August 16, 2023 01:39 UTC
End Time: N/A

Current Impact: Under Assessment.

INVESTIGATING about 2 years ago - at 08/16/2023 01:44AM

VMware Skyline is investigating a potential service event. Our engineering teams are engaged, and we will provide a progress update in the next 30 minutes.

Start Time: August 16, 2023 01:39 UTC
End Time: N/A

Current Impact: Under Assessment.

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