Outage in VMware Cloud

VMware Tanzu CloudHealth: Delayed Perspective data in AWS Cost Reports for subset of Customers

Resolved Minor
September 18, 2023 - Started about 2 years ago - Lasted about 12 hours
Official incident page

Incident Report

The CloudHealth platform Team has identified an issue that had delayed the most recent updates to perspectives in AWS Cost History and FlexReports for a subset of customers. The engineering team has identified the cause of the delayed reports and teams are in the process of rerunning processing for impacted customers. Start Time: September 16, 2023 13:00 UTC End Time: September 18, 2023, 19:30 UTC Current Impact: Perspective group membership was delayed in the AWS Cost History report and FlexReports.
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Latest Updates ( sorted recent to last )
RESOLVED about 2 years ago - at 09/19/2023 08:51AM

During the monitoring period, report processing remained stable with no reported issues. This incident has been resolved, and there will be no additional updates. If you have any questions, feel free to reach out to us at Support@CloudHealthTech.com or contact your TAM.

Start Time: September 16, 2023 13:00 UTC
End Time: September 18, 2023 19:30 UTC

Current Impact: None

MONITORING about 2 years ago - at 09/18/2023 08:31PM

The CloudHealth platform Team has identified an issue that had delayed the most recent updates to perspectives in AWS Cost History and FlexReports for a subset of customers. The engineering team has identified the cause of the delayed reports and teams are in the process of rerunning processing for impacted customers.

Start Time: September 16, 2023 13:00 UTC
End Time: September 18, 2023, 19:30 UTC

Current Impact: Perspective group membership was delayed in the AWS Cost History report and FlexReports.

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