Outage in VMware Cloud

VMware Aria Automation for Secure Clouds Issue

Resolved Major
January 06, 2024 - Started over 1 year ago - Lasted about 19 hours
Official incident page

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Outage Details

VMware Aria Automation for Secure Clouds is investigating a potential service event. Our engineering teams are engaged, and we will provide a progress update in the next 30 minutes. Start Time: January 05, 2024 23:00 UTC End Time: N/A Current Impact: Under Assessment.
Components affected
VMware Cloud CloudHealth Secure State
Latest Updates ( sorted recent to last )
RESOLVED over 1 year ago - at 01/06/2024 09:32PM

Services remained stable during the monitoring period and there were no issues reported. This incident is resolved and there will be no further updates

Start Time: January 05, 2024 23:00 UTC
End Time: January 06, 2024 06:57 UTC

Current Impact: None

MONITORING over 1 year ago - at 01/06/2024 07:32PM

VMware Engineering teams have fixed the issue and services are operating as expected, but they will remain under monitoring for stability for the next 2 hours.

Start Time: January 05, 2024 23:00 UTC
End Time: January 06, 2024 06:57 UTC

Current Impact: None

INVESTIGATING over 1 year ago - at 01/06/2024 06:34PM

VMware Engineering teams are making progress towards issue mitigation. More information will be shared in the next 2 hours or as available.

Start Time: January 05, 2024 23:00 UTC
End Time: N/A

Current Impact: Users will not be able to access Secure Cloud.

INVESTIGATING over 1 year ago - at 01/06/2024 04:39PM

VMware Engineering teams still continue to work towards issue resolution. Further updates will be provided in the next 2 hours or as available.

Start Time: January 05, 2024 23:00 UTC
End Time: N/A

Current Impact: Users will not be able to access Secure Cloud.

INVESTIGATING over 1 year ago - at 01/06/2024 02:38PM

VMware Engineering teams are actively working towards issue resolution. Further updates will be provided in the next 2 hours or as available.

Start Time: January 05, 2024 23:00 UTC
End Time: N/A

Current Impact: Users will not be able to access Secure Cloud.

INVESTIGATING over 1 year ago - at 01/06/2024 12:32PM

VMware Engineering teams are actively working towards issue resolution. Further updates will be provided in the next 2 hours or as available.

Start Time: January 05, 2024 23:00 UTC
End Time: N/A

Current Impact: Users will not be able to access Secure Cloud.

INVESTIGATING over 1 year ago - at 01/06/2024 10:06AM

VMware Engineering teams continue to work towards issue resolution. Further updates will be provided in the next 2 hours or as available.

Start Time: January 05, 2024 23:00 UTC
End Time: N/A

Current Impact: Users will not be able to access Secure Cloud.

INVESTIGATING over 1 year ago - at 01/06/2024 07:37AM

VMware Engineering teams are moving towards issue resolution. More updates will be provided in the next 02 hours or as available.

Start Time: January 05, 2024 23:00 UTC
End Time: N/A

Current Impact: Users will not be able to access Secure Cloud.

INVESTIGATING over 1 year ago - at 01/06/2024 05:47AM

VMware Engineering teams are progressing towards determining the Root Cause for the issue. More information will be shared in the next 2 hours or as available.

Start Time: January 05, 2024 23:00 UTC
End Time: N/A

Current Impact: Users will not be able to access Secure Cloud.

INVESTIGATING over 1 year ago - at 01/06/2024 04:43AM

VMware Engineering teams are making progress towards issue mitigation. More information will be shared in the next 1 hour or as available.

Start Time: January 05, 2024 23:00 UTC
End Time: N/A

Current Impact: Users will not be able to access Secure Cloud.

INVESTIGATING over 1 year ago - at 01/06/2024 03:38AM

VMware Engineering teams continue to work towards issue resolution. More updates will be provided in the next 01 Hour or as available.

Start Time: January 05, 2024 23:00 UTC
End Time: N/A

Current Impact: Users will not be able to access Secure Cloud.

INVESTIGATING over 1 year ago - at 01/06/2024 02:38AM

VMware Engineering teams are continuously working towards issue resolution. More updates will be provided in the next 01 Hour or as available.

Start Time: January 05, 2024 23:00 UTC
End Time: N/A

Current Impact: Users will not be able to access Secure Cloud.

INVESTIGATING over 1 year ago - at 01/06/2024 02:08AM

VMware Aria Automation for Secure Clouds is investigating a potential service event. Our engineering teams are engaged, and we will provide a progress update in the next 30 minutes.

Start Time: January 05, 2024 23:00 UTC
End Time: N/A

Current Impact: Under Assessment.

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